Hilton Grand Vacations

Director of Sales

Hilton Grand Vacations • $100K — $120K *
Knoxville, TN 37918In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Hospitality, or Marketing and Sales preferred
  • 5 years of hospitality experience
  • 3 years of progressive sales management experience
  • Strong verbal and written communication skills
  • Strong analytical and customer service skills
  • Understanding of profitability and budget goals
  • Flexibility to work some weekends and evenings

Responsibilities

  • Prospect to identify client needs with a target of 20 quality calls weekly
  • Develop leads through networking and resource utilization
  • Create sales action plans and adjust strategies based on trend analysis
  • Analyze account potential and set specific business volume goals
  • Professionally manage and resolve client complaints
  • Maintain and monitor promotional materials and items
  • Submit accurate sales reports and maintain detailed records

Benefits

  • Opportunity for professional growth in a dynamic environment
  • Collaborative work culture with leadership oversight
  • Chance to lead and mentor a sales team
  • Engagement in various hotel functions and networking opportunities
  • Access to comprehensive annual business planning
Full Job Description


Primary Responsibilities
  • Prospecting to determine needs; cold calls and sales calls with a goal 20 quality calls a week
  • Development of all leads by using various resources and networking
  • Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively
  • Analyze ultimate potential of the account and set specific goals for increasing the volume of business
  • Manage and resolve complaints professionally and expeditiously
  • Monitor and maintain promotional material and promotional items
  • Complete sales contact reports and follow up call reports promptly for weekly review
  • Maintain accurate records and turn in reports for calls made, time worked, expenses, new accounts, new bookings, proposals, tentative and cancellations, sales contracts, BEO's
  • Complete accurate daily sales reports and submit weekly
  • Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
  • Rush proposals and set up bookings and contracts promptly
  • Coordinate and convey all details and information necessary to other hotel departments
  • Complete a weekly schedule of events of upcoming meetings and events, distribute at the weekly staff meeting
  • Assist in the production of annual hotel business plan
  • Collaborate with GM and Corporate on departmental budget
  • Lead property revenue meetings always insuring revenue maximization and profit in all areas
  • Ensure that hotel credit procedures and audit guidelines are followed
  • Represent the company at function and meetings in a professional manner searching for new contacts and leads
  • Record all new business on appropriate logs, files, collect business cards, check credit references on direct bill accounts
  • Conduct tours of the hotel and be informed of capacities for guest room commitments and maximums for meeting rooms.
  • Participate as an executive manager in all staff meetings
  • Lead, train & mentor sales staff including recommendations for hiring, coaching development, performance evaluations, disciplinary actions and recommending terminations
  • Other duties as requested or assigned


Education/Experience

  • Bachelor's Degree in Business, Hospitality, or Marketing and Sales preferred
  • Hospitality experience of 5 years
  • Minimum of 3 years progressive sales management experience
  • Strong verbal and written communication skills required
  • Strong analytical and customer service skills
  • Complete understanding of bottom line profitability and budget goals
  • May be required to work some weekends and evenings depending on business needs and scheduled events

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Hospitality & Recreation
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ
HGV
* Ladders Estimates

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