Director of Sales and Marketing | La Posada de Santa Fe

Crescent Hotels & Resorts

$100K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in a senior hotel sales role, ideally as Director of Sales & Marketing
  • Proven expertise in corporate and group sales, with a track record of successful account growth
  • Preferred experience with Marriott brands and familiarity with the Santa Fe market
  • Experience with large full-service hotels and managing significant group/meeting business
  • Strong analytical skills with an understanding of market data and revenue strategies
  • Prior success in leading and developing high-performing sales teams
  • Excellent communication and relationship-building skills for effective engagement with various stakeholders.

Responsibilities

  • Develop and execute a comprehensive sales and marketing strategy to maximize revenue and market share
  • Build, coach, and inspire a high-performing sales team to achieve set goals
  • Leverage market insights and competitive data to identify growth opportunities
  • Cultivate relationships with key corporate clients, meeting planners, and local stakeholders
  • Maintain a disciplined focus on prospecting and account development to drive results
  • Collaboratively work with Operations and Revenue Management to align business objectives
  • Review and adjust sales strategies based on market trends and business intelligence.

Benefits

  • Exceptional benefits plan for eligible Associates and their families
  • 401(k) matching program for Associates
  • Flexible scheduling options
  • Discounts at Crescent-managed properties across North America
  • Operational incentive plan eligibility.
Full Job Description
As Director of Sales & Marketing, you will serve as a key member of the hotel's executive leadership team, developing and executing the property's sales and marketing strategy while leading a talented commercial team. We are looking for a leader who is equally comfortable analyzing market performance, developing strategy, coaching a sales team, and personally engaging with key customers and community partners.

We are committed to providing you with:

  • Highly competitive salary
  • Operational incentive plan eligibility
  • An exceptional benefits plan for eligible Associates and family members
  • 401(k) matching program for eligible Associates
  • Flexible scheduling to help you focus on what is important to you
  • Discounts at Crescent-managed properties throughout North America for you and your family.

ESSENTIAL JOB FUNCTIONS:

Own the Commercial Strategy: Develop and execute a comprehensive sales and marketing strategy designed to maximize revenue, market share, and profitability across key business segments.

Lead and Inspire: Build, coach, and develop a high-performing sales team while creating a culture of accountability, collaboration, urgency, and results.

Understand the Market: Leverage competitive intelligence, market trends, customer insights, and performance data to identify new opportunities and position the La Posada Santa Fe for continued growth.

Build Strategic Relationships: Develop and strengthen relationships with key corporate accounts, meeting planners, associations, government organizations, travel partners, and community stakeholders throughout the Santa Fe region.

Drive Results: Maintain a disciplined approach to prospecting, account development, conversion, forecasting, and sales execution while ensuring the team remains focused on the hotel's highest-value opportunities.

Make an Impact: Serve as an influential member of the hotel's executive leadership team, partnering closely with Operations, Revenue Management, Crescent leadership, and Marriott resources to achieve the property's business objectives.

  • Develop and execute the hotel's annual Sales & Marketing Plan in alignment with overall business objectives, revenue strategy, and market conditions.
  • Lead the solicitation efforts of the sales team while overseeing rate, date, and space commitments for group business.
  • Establish clear sales goals, performance expectations, and accountabilities for the commercial team.
  • Recruit, hire, train, coach, and develop sales professionals while providing ongoing feedback and performance management.
  • Conduct regular sales meetings, account reviews, strategy sessions, and performance discussions to ensure the team remains focused on revenue-generating activities.
  • Analyze market trends, competitive performance, demand generators, customer behavior, and business intelligence to identify opportunities and adjust strategies accordingly.
  • Partner closely with Revenue Management to optimize pricing, segmentation, business mix, need dates, and overall revenue opportunities.
  • Develop strategies to grow corporate, group, association, government, and other relevant market segments.
  • Maintain active involvement with key accounts and personally participate in customer presentations, site visits, entertainment, industry events, and business development activities.
  • Develop persuasive sales presentations and proposals for prospective customers and strategic accounts.
  • Oversee preparation and analysis of sales forecasts


REQUIRED SKILLS/ABILITIES:

  • A minimum of 3 years of experience as a Director of Sales & Marketing or senior hotel sales leader within a full-service hotel is required.
  • Strong knowledge of group and corporate sales, with demonstrated success developing and growing key accounts is required.
  • Marriott brand experience is strongly preferred.
  • Santa Fe market experience is strongly preferred.
  • Experience with large, full-service hotels and significant group/meeting business is highly preferred.
  • Proven experience leading sales strategy and delivering measurable revenue results in a competitive hotel market.
  • Experience leading, coaching, and developing a high-performing hotel sales team.
  • Strong business acumen with the ability to understand forecasts, market data, competitive intelligence, revenue strategy, and hotel financial performance.
  • Excellent communication, presentation, negotiation, and relationship-building skills.
  • Ability to develop strategy while remaining actively engaged in sales execution and customer relationships.

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