UCLA Health

Director of Revenue Cycle Continuous Improvement

UCLA Health$116K — $264K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare administration, business, or a related field.
  • 8+ years in hospital-based revenue cycle operations or healthcare consulting.
  • 3+ years leading projects with automation or technology in revenue cycle.
  • Strong understanding of healthcare revenue cycle operations and payer requirements.
  • Proven track record in leading transformation initiatives with measurable outcomes.
  • Expertise in project and portfolio management, governance, and delegation.
  • Knowledge of healthcare metrics and data analytics, including predictive analytics.
  • Familiarity with Lean and Six Sigma methodologies and electronic health record systems.

Responsibilities

  • Lead enterprise-wide revenue cycle improvement initiatives across various departments.
  • Identify root causes of revenue leakage and operational inefficiencies, implementing corrective actions.
  • Establish governance and performance tracking for program and portfolio management activities.
  • Evaluate and implement automation and technology solutions to enhance revenue cycle processes.
  • Develop dashboards and reports that support data-driven decision-making.
  • Lead change management and training programs to foster operational consistency and performance.
  • Collaborate with leaders across various departments to resolve complex issues and improve outcomes.
  • Recruit and develop a multidisciplinary team to ensure accountability and innovation.

Benefits

  • Flexible hybrid work environment.
  • Opportunities for professional development and growth.
  • Supportive team culture that fosters innovation and collaboration.
  • Access to training programs focused on continuous improvement.
  • Involvement in impactful enterprise-wide initiatives in healthcare.
Full Job Description
General Information

Press space or enter keys to toggle section visibility

Work Location: Los Angeles, CA, USA

Onsite or Remote

Flexible Hybrid

Work Schedule

Monday - Friday from 8:00 AM - 5:00 PM, with some weekend shifts as needed

Posted Date

06/23/2026

Salary Range: $116300 - 264600 Annually

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

31357

Primary Duties and Responsibilities

Press space or enter keys to toggle section visibility

Lead enterprise-wide transformation efforts that improve revenue cycle performance, operational efficiency, and financial outcomes. As the Director of Revenue Cycle Continuous Improvement, you will oversee a portfolio of cross-functional initiatives focused on reducing preventable denials, addressing revenue leakage, improving clean claim performance, and accelerating the adoption of automation and leading practices. You will lead multidisciplinary program management, analytics, training, and change management functions while partnering with leaders across the revenue cycle and the broader organization.

In this role, you will:
  • Lead enterprise revenue cycle improvement initiatives across Patient Access, Revenue Integrity, Coding, Clinical Documentation Improvement, charge capture, billing, and collections.
  • Identify and address the root causes of preventable denials, revenue leakage, and operational inefficiencies while implementing corrective actions that improve clean claim performance, cash acceleration, cost to collect, and productivity.
  • Lead program and portfolio management activities by establishing governance, priorities, execution plans, performance tracking, reporting, and accountability frameworks aligned with organizational goals.
  • Evaluate and implement automation, technology, vendor solutions, and innovative practices that improve revenue cycle accuracy, efficiency, and scalability.
  • Oversee the development of dashboards, reports, predictive analytics, and actionable insights that support consistent measurement and data-driven decision-making.
  • Lead change management and standardized training programs that strengthen workforce capability, technology adoption, operational consistency, and sustained performance improvement.
  • Partner with clinical, operational, IT, Finance, Decision Support, and revenue cycle leaders to coordinate system-wide improvements, resolve complex issues, and support regulatory and payer requirements.
  • Recruit, develop, and lead a multidisciplinary team that includes program management, training, change management, and data analytics resources while fostering accountability, collaboration, innovation, and continuous learning.

Salary Range:

$116,300 to $264,600 annually

Job Qualifications

Press space or enter keys to toggle section visibility

Required
  • Bachelor's degree in healthcare administration, business, or a related field.
  • 8 or more years of experience in hospital-based revenue cycle operations, performance improvement, or healthcare consulting.
  • 3 or more years of experience leading projects that implement automation or technological enhancements within hospital or health system revenue cycle programs.
  • Strong knowledge of end-to-end healthcare revenue cycle operations, payer requirements, reimbursement methodologies, policies, and their organizational impact.
  • Proven experience leading cross-functional transformation initiatives and complex project portfolios that produce measurable financial or operational improvements.
  • Strong project and portfolio management skills, including the ability to establish governance, manage competing priorities, meet deadlines, and delegate assignments effectively.
  • Strong knowledge of healthcare metrics, analytics, data synthesis, dashboards, predictive analytics, and key performance indicators.
  • Demonstrated knowledge of continuous improvement methodologies, including Lean and Six Sigma principles, and familiarity with electronic health record systems such as Epic.
  • Demonstrated leadership, critical-thinking, problem-solving, and communication skills with the ability to build collaborative teams, establish operational and financial targets, and convey complex revenue cycle information clearly.

Preferred
  • Master's degree in healthcare administration, public health, business, or a related field is preferred.
  • HFMA certification is preferred.
  • Lean Six Sigma or Project Management Professional certification is preferred.
  • Epic certification is preferred.


About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
Learn more about UCLA Health
Industry

Similar Jobs

More Jobs at UCLA Health

More Healthcare Jobs

Find similar Director of Revenue Cycle Continuous Improvement jobs: