Director of Quality

Gather AI$120K — $150K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in QA or test engineering with production systems at scale
  • 5+ years leading QA, SDET, or test engineering teams
  • Broad experience across hardware/embedded systems, ML/computer vision, and cloud/SaaS platform QA
  • Proven ability to automate testing processes and the use of AI grading
  • Experience managing geographically distributed teams with strong mentorship skills
  • Hands-on technical skills in Python, CI/CD, testing frameworks, and cloud platforms

Responsibilities

  • Own and evolve QA strategy across hardware, ML models, and cloud platforms
  • Build automated test infrastructure including CI/CD, API, and UI testing
  • Establish AI-assisted QA pipeline to enhance QA throughput
  • Lead and mentor a distributed QA team, focusing on automation and manual testing
  • Develop evaluation methods and release criteria for ML models
  • Collaborate with engineering teams to align QA with operational realities

Benefits

  • Opportunity to define quality standards in a cutting-edge AI-driven robotics firm
  • Leadership role with executive visibility and authority
  • Chance to build a QA function from the ground up across diverse technology surfaces
  • Supportive growth environment for team development across locations
  • Engagement with innovative technology in the fields of AI and robotics
Full Job Description
About the Team

Quality at Gather AI spans three genuinely distinct surfaces: drones flying in warehouses, camera-based MHE Vision systems installed on forklifts and at dock doors, and a customer-facing cloud platform that ingests it all and turns it into inventory intelligence. Our QA team - currently anchored by a QA Manager and engineering team primarily based in India - has been doing strong work. But as our product lines scale and our engineering org accelerates with AI tooling, we need a Director who can raise the entire function to match.

About the Role

Most QA Director roles hand you a legacy function and ask you to keep the lights on. This one hands you a genuine mandate: build the QA strategy for an AI-first robotics company from the ground up - across hardware, ML models, and cloud software simultaneously.

As our Director of Quality Assurance, you will own the full QA surface: automated test infrastructure for drone flight and docking systems, perception model regression and evaluation, and cloud/API/UI regression for the customer platform. You'll lead a distributed US and India team, establish release qualification gates that span hardware-to-cloud, and build an AI-assisted QA pipeline that scales throughput as the engineering org's velocity grows. This is a role with executive visibility, real authority, and the rare opportunity to define what "quality" means at a company where the product is this technically diverse.

What You'll Do
  • Own and evolve QA strategy across all three product surfaces - drone hardware and flight systems, MHE Vision perception, and the cloud/fullstack customer platform - including release qualification gates that span the full stack
  • Build automated test infrastructure from a low baseline: CI/CD test gates, API and UI regression, data pipeline validation, hardware-in-the-loop, and simulation for physical systems
  • Stand up an AI-assisted QA pipeline - LLM-driven test generation, automated failure triage, model output grading, and AI-driven exploratory testing - to scale QA throughput alongside an AI-accelerated engineering org
  • Lead, mentor, and level up the distributed QA team across the US and India, including directly developing the existing QA Manager and growing the team with a deliberate mix of automation engineers and high-judgment manual testers
  • Establish ML/perception model evaluation methodology and release qualification criteria, working directly with ML and autonomy leads to qualify model upgrades for production
  • Partner cross-functionally with engineering, autonomy, cloud, and field ops to align QA with deployment realities and customer-reported quality issues

What You'll Need
  • 10+ years in QA or test engineering with production systems at scale, including 5+ years leading QA, SDET, or test engineering teams
  • Demonstrated breadth across at least two of: hardware/embedded systems QA, ML/computer vision model evaluation, and cloud/fullstack/SaaS platform QA - single-domain specialists will not have the range this role requires
  • Proven track record of replacing manual test cycles with automation, instrumentation, or AI grading - and a clear philosophy for where manual QA remains irreplaceable
  • Experience managing a geographically distributed team (US + India or equivalent), with the mentorship instincts and cultural fluency that requires
  • Hands-on technical depth: Python, CI/CD (GitHub Actions, Jenkins, or equivalent), pytest or equivalent test frameworks, Docker, AWS or GCP, and familiarity with at least one of hardware-in-the-loop, robotics simulation, or ML model evaluation harnesses
  • Pittsburgh-based or genuinely willing to relocate - this is an on-site/hybrid role and is not eligible for full remote

Nice to Have
  • Hardware QA or field reliability experience with sensors, cameras, embedded devices, drones, or robotics
  • Experience with simulation-based testing (Gazebo, Isaac Sim, or in-house sim) for robotics or perception systems
  • Background in warehouse, logistics, or industrial deployment environments
  • Experience building or operating QA for a multi-tenant SaaS platform at scale

About Gather AI

Gather AI is an artificial intelligence company that provides a platform for retailers to optimize their inventory management. The platform uses machine learning algorithms to analyze data from various sources, including sales data, inventory data, and customer behavior, to provide insights into inventory levels and demand forecasting. The company was founded in 2018 and is headquartered in Vancouver, Canada.
Learn more about Gather AI
Size
10 employees
Industry

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