Position Summary

Reporting directly to the Chief Operating Officer (COO), the Director of Project Management oversees the Project Management Office (PMO) and serves as the operational engine behind Codman Square Health Center's key initiatives. While executive leadership drives high-level strategic vision and governance, the Director leads hands-on design, execution, and standardization of project delivery across the organization.

This role acts as a critical internal consultant and delivery partner to clinical, administrative, and operational teams. With a focused scope on project pipeline management, resource optimization, standardized methodologies, and staff enablement, the Director equips health center leaders with the tools, processes, and guidance needed to bring complex initiatives across the finish line on time and within scope.

Primary Responsibilities:

1. Project Pipeline & Portfolio Delivery
• Pipeline Management: Oversee and maintain the health center's project pipeline, evaluating proposed initiatives for operational readiness, scope clarity, and delivery capacity prior to launch.
• Delivery Execution: Partner actively with department heads and project leads, providing hands-on facilitation, coordination, and problem-solving to clear bottlenecks and keep projects on track.
• Milestone Tracking: Monitor project health and key deliverables across active initiatives, maintaining dashboard visibility and reporting regular progress updates to operational leadership.

2. Resource Allocation & Optimization
• Capacity Planning: Assist department leaders in analyzing workload distribution to ensure cross-functional projects are realistically resourced without overburdening clinical or administrative teams.
• Cross-Functional Coordination: Facilitate interdepartmental communication and resource sharing to eliminate operational friction and ensure accountability on shared deliverables.
• Risk & Bottleneck Identification: Proactively identify scheduling constraints, dependencies, and technical risks, deploying practical mitigation strategies to maintain momentum.

3. Standards, Process & Frameworks
• PMO Toolkit & Templates: Develop, maintain, and promote adoption of standard PMO tools and templates including project charters, risk logs, RACI frameworks, and milestone schedules.
• Process Standardization: Implement adaptable, lightweight project management methodologies (e.g., Lean/Agile/Waterfall hybrid) tailored to a dynamic community health center environment.
• Quality Assurance: Conduct post-project reviews and retrospectives to capture lessons learned, optimize workflows, and enhance future project performance.

4. Enablement, Training & Change Management
• Project Training & Mentorship: Deliver practical project management workshops, templates, and guidance to managers and project leads across clinical and administrative units.
• Hands-On Coaching: Provide practical coaching to departmental teams on workflow mapping, scope definition, and task prioritization.
• Change Enablement: Collaborate with departmental sponsors to support change management plans, ensuring smooth operational transitions and sustainable adoption of new workflows.

5. Other Duties as Assigned

Requirements

Qualifications & Skills
• Education: Bachelor's degree in Healthcare Administration, Business Administration, Project Management, or related field required. Master's degree (MHA, MBA, MPH, MS) strongly preferred.
• Certifications: PMP (Project Management Professional) certification required. Lean Six Sigma Green or Black Belt preferred.
• Experience: 5+ years of progressive project management experience, with at least 3 years leading complex, cross-functional project portfolios in a healthcare setting (FQHC or hospital system experience preferred).
• Methodology Expertise: Strong working knowledge of project management frameworks, workflow mapping, resource scheduling, and deliverable tracking.
• Facilitation & Influence: Excellent interpersonal and communication skills, with a proven ability to lead through influence, facilitate multidisciplinary teams, and build consensus across departments.
• Technical Proficiency: Fluency with project management and collaboration platforms (e.g., Smartsheet, Asana, Monday.com, MS Project), Microsoft Office / Google Workspace, and operational reporting tools.

Physical Requirements

• Must be able to stand or sit for prolonged periods (at least 50% of the time).
• Ability to lift up to 25 pounds and load onto shelves.
• Visual acuity is sufficient for frequent reading and computer use.

Salary Description

$110,000-$135,000