Your Responsibilities- Own product strategy and execution for Semafor's internal platforms, tools, and workflow infrastructure - identifying where systems are fragmented or manual and driving the right solutions.
- Lead discovery, architecture, and build of major systems initiatives, starting with a unified event operating system that creates a single source of truth for Semafor's most important relationships.
- Build and configure tools directly. This is not a role that delegates all execution. You'll be in Airtable, writing queries, testing APIs, and shipping workflows alongside the engineering team.
- Apply AI and automation strategically - identifying the specific operational pain points where LLMs, agents, or intelligent workflows can collapse complexity, and knowing where they can't
- Partner with engineering and data leads to translate complex operational pain points into clear, prioritized build requirements
- Collaborate across events, revenue, editorial, audience, and finance teams, earning trust quickly and translating competing needs into coherent system design
What Makes You Qualified- 5+ years of product management experience with meaningful time on platforms, systems, or operations-focused products
- Demonstrated experience leading complex integrations across multiple tools and data systems
- Technical fluency to work credibly alongside engineers and make informed architecture decisions. You can prototype, debug, and get your hands dirty
- Hands-on experience applying AI tools (LLMs, agents, workflow automation) to real operational problems, not as side projects or experiments, but as shipped solutions that changed how a team works
- Ability to manage multiple workstreams, balancing immediate operational needs against strategic builds
- Experience in media, events, or a similarly fast-moving, relationship-driven industry a plus
- Working knowledge of no-code/low-code tools like Airtable
The base salary for this position ranges from
$150,000 - $175,000 per year, plus performance-based bonus eligibility. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications.
Additional Job Details:This position is based in our New York City office with a hybrid work arrangement (in-office Monday-Thursday, remote Friday). Candidates must be authorized to work in the United States.
Additional job detailsSemafor offers a Flexible Paid Time Off (PTO) policy to our full-time, salaried employees who may take paid time off as-needed without a prescribed limit or defined balance.