Position Description: We are seeking an experienced
Director of Product, Payments to lead our B2B payment platform business serving the restaurant and convenience store industries. You will be responsible for defining the product vision and ensuring operational excellence across our payment ecosystem. This role requires a blend of product strategy, technical understanding of payment technologies, and operational leadership to drive innovation and cross-sell value through PAR's broader platform.
Position Location:Remote USA
The team will exercise judgment in determining when in-person presence adds value. Occasional in-person meetings, leadership sessions, and team events will take place in the global company locations.
Reports To: SVP, Product
What We're Looking For:Requirements:
- 7-10 years in product management and operations, with minimum 3-5 years in payment technologies
- Experience in the restaurant, convenience store, or retail tech space highly preferred
- Experience integrating payments with POS, inventory, and loyalty platforms will make you stand out
- Track record of launching successful B2B payment products
- Strong understanding of card processing, ACH, wire, wallets, and emerging payments
- Success in cross-selling strategies
- History of managing cross-functional teams in a fast-paced environment
- Experience in transaction fee optimization and merchant negotiations
- Strong background in scaling ops for high-volume systems
Additional skills:
- Familiarity with restaurant and c-store business operations can make you stand out
- Strong knowledge of PCI DSS, AML, KYC, and payment compliance
- High technical aptitude and ability to work with engineering
- Strategic thinker around bundling and solution packaging
- Analytical and data-driven decision-making skills
- Excellent communication and stakeholder management
- Expertise in risk management and fraud prevention
- Leadership and mentoring abilities
- Ability to thrive in ambiguity and bring structure to scaling teams
- Customer-first mindset with a passion for innovation
Unleash your potential: What you will be doing and owning:- Product Leadership
- Define and execute the strategic vision and roadmap for the payment platform
- Deliver innovative solutions tailored to food service and retail ops
- Align product development with market opportunities and customer value
- Translate business needs into technical requirements
- Identify and execute cross-sell opportunities across PAR's ecosystem
- Operational Excellence
- Oversee daily platform operations ensuring reliability and performance
- Drive operational KPIs and continuous improvement
- Manage risk, compliance, and fraud prevention for food/retail environments
- Build strong partnerships with processors, banks, and regulators
- Optimize costs and develop bundled solution strategies
- Team Leadership
- Build and lead high-performing product and ops teams
- Cultivate a culture of innovation and customer-centricity
- Align cross-functional teams across Sales, Eng, Marketing, and Legal
- Represent PAR at industry events and with executive stakeholders
- Develop team objectives, incentive plans, and growth opportunities
Interview Process:- Interview #1: Video Screen with Talent Acquisition Team
- Interview #2: Video interview with the Hiring Manager (via MS Teams)
- Interview #3: Video interview with the Team (via MS Teams)
- Interview #4: Video panel presentation interview with the Team
