Director of Product Management, Billing & Collections

ABC Fitness is the leading global fitness management platform, powering payments for over 40 million members and 35,000 fitness businesses across 100+ countries. Our cloud-native commerce platform processes more than $14B in annual payments, enabling gyms and fitness brands to manage memberships, subscriptions, and revenue at scale. Clients include Planet Fitness, Anytime Fitness, Crunch, EOS Gyms, and thousands of trainers, boutique studios, and health clubs enabled
through our platforms Ignite, Glofox, Trainerize, and Evo.

Billing and collections are core to our platform - enabling fitness businesses to launch new pricing models, manage recurring memberships, recover payments, and optimize revenue performance.

We are seeking a Director of Product Management, Billing & Collections to lead the strategy and roadmap for ABC Fitness's billing and revenue lifecycle platform. This leader will drive innovation across subscription billing, invoicing, collections automation, payment recovery, and financial integrations, helping shape the future of monetization for the global fitness industry.

What You'll Do

• Define and execute the product vision and roadmap for ABC Fitness's Billing & Collections products.
• Own the end-to-end strategy for ABC Billing capabilities, including subscription billing, invoicing, collections, and payment recovery.
• Lead and develop a high-performing team of product managers responsible for billing and revenue platform capabilities.
• Modernize ABC's billing infrastructure to support high-volume recurring transactions, global payments, and scalable commerce APIs.
• Partner with leading fintech and payment providers including Stripe, Worldpay, GoCardless, JP Morgan, and major card networks to expand ABC's global payment capabilities.
• Drive innovation in subscription monetization, pricing models, and automated collections workflows.
• Partner with engineering, finance, risk, legal, and GTM teams to deliver innovative, scalable revenue solutions.
• Launch new commerce and fintech capabilities, including embedded payments and value-added financial services.
• Use customer insights, analytics, and market trends to prioritize roadmap investments and optimize revenue outcomes.

What You'll Bring

• 10+ years of product management experience, including 5+ years leading product teams in SaaS, fintech, or payments.
• Deep expertise in subscription billing, payment platforms, or revenue lifecycle systems.
• Strong understanding of billing systems and processes, including pricing, invoicing, collections, tax, accounting, ledgers and financial integrations.
• Strong technical acumen across APIs, SaaS platforms, and enterprise architectures.
• Proven track record delivering enterprise-scale SaaS platforms and high-impact product strategies.
• Excellent communication and executive presence with the ability to translate complex technical concepts for diverse audiences.

Why This Role Matters

Billing and collections sit at the center of how fitness businesses generate and realize revenue. In this role, you will help build the next generation of monetization infrastructure for the global fitness industry, powering the platforms used by thousands of fitness brands worldwide.

WHAT'S IN IT FOR YOU:

• Purpose led company with a Values focused culture - Best Life, One Team, Growth Mindset
• Time Off - with our open PTO policy, we offer flexibility in how and when you take PTO!
• Days of Disconnect - once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
• Parental & Pawternity Leave - we offer leave for when your family grows by two feet or four paws!
• Best Life Perk - we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
• Medical/Dental/Vision coverage
• EAP - we get you help when you need it. Period.
• Premium Calm App - enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16
• And more! - so many benefits we couldn't even fit them all here!

#LI-REMOTE