Director of People Operations

Ditto

$120K — $150K *
US-Anywhere
+ 4 other locationsRemote
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in People Operations or HR leadership roles
  • Strong knowledge of compensation, benefits administration, and employee performance management
  • Hands-on experience with 401(k) program management
  • Excellent communication skills with a proven ability to build trust quickly
  • Proactive attitude with an interest in leveraging AI for HR processes

Responsibilities

  • Lead and manage the day-to-day operations of the People function
  • Oversee the full employee lifecycle: onboarding, offboarding, and employee changes
  • Maintain and enhance HR systems and policies during company growth
  • Ensure compliance with employment regulations at all levels
  • Manage and lead compensation programs including salary reviews and benchmarking
  • Administer employee benefits programs, including 401(k) administration
  • Act as a trusted advisor to guide managers on employee relations and development

Benefits

  • Competitive salaries and meaningful equity for all team members
  • Health, dental, vision, life, and disability insurance in the US
  • 401(k) plan and flexible spending accounts available
  • Flexible time off policy, allowing for a balanced work-life
  • Access to remote work options with open office spaces in Atlanta and San Francisco
Full Job Description
We9re looking for a Director of People Operations who loves creating scalable people programs to help a growing company thrive. This person will be a trusted partner to leaders across the business, balancing day-to-day people operations with strategic initiatives that support our team9s growth. You9ll own the core People function, ensuring our employees have a seamless experience from onboarding through career development while helping managers navigate people-related challenges with confidence. If you9re equally comfortable diving into HR details and influencing leadership decisions, we9d love to meet you. What You9ll Be Up To... Lead People Operations 3 Manage the day-to-day People Operations function, ensuring processes run smoothly and efficiently. 3 Own employee lifecycle processes including onboarding, offboarding, employee changes, and documentation. 3 Maintain and improve HR systems, policies, and processes as the company scales. 3 Ensure compliance with federal, state, and local employment regulations. 3 Lead compensation programs including salary reviews, benchmarking, job leveling, and compensation planning. 3 Manage employee benefits programs and serve as the primary point of contact for benefits administration. 3 Oversee 401(k) administration, including employee communications, compliance requirements, and vendor relationships. 3 Act as a trusted advisor to managers on employee relations, performance concerns, team development, and organizational effectiveness. 3 Identify opportunities to strengthen employee engagement and retention. What Helps You Thrive... 3 Strong knowledge of compensation, benefits administration, performance management, and employment practices. 3 Experience managing 401(k) programs and working with benefits providers and brokers. 3 Proven ability to coach managers and influence leaders across all levels of the organization. 3 Excellent communication skills and the ability to build trust quickly. 3 Hands-on, practical, and excited to roll up your sleeves when needed. 3 Passion for creating an exceptional employee experience while helping the business grow. 3 A proactive and curious attitude about how AI can support your role through automation, ideation, or more thoughtful decision-making. Great-to-Haves... Include experiences and/or skill sets that aren9t required, but are relevant to the role and would expedite someone9s ability to be successful or get up to speed. 3 Experience leading People Operations at a hypergrowth startup 3 Familiarity with Rippling, Lattice, Pave, Carta 3 Experience working with employees who support both commercial and public sector customers The Benefits of Building with Us We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we9re building. Benefits vary by region to make sure you9re covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. Apply Anyway At Ditto, we know game-changers don9t always come wrapped in a 4perfect4 resume. Years of experience? Every single bullet point checked? Meh. That9s not what drives us. What does matter? 3 Grit. 3 Curiosity. 3 Adaptability. 3 And a genuine spark for what we9re building. So if you9re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you9ll make an impact here. We9re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us.

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