Director of Operations

The Chef Agency

$150K — $175K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of senior operations leadership in upscale or luxury hospitality
  • Experience managing multiple restaurant concepts
  • Strong P&L management and budgeting skills
  • Proven ability to develop General Managers and high-performing teams
  • In-depth knowledge of service standards and guest experience
  • Skilled in supporting new openings and growth initiatives

Responsibilities

  • Oversee daily operations of multiple upscale restaurant concepts
  • Collaborate with General Managers to enhance sales and profitability
  • Track and manage budgets, P&Ls, and key performance indicators
  • Develop and mentor leadership teams to drive accountability
  • Ensure exceptional service standards and guest satisfaction
  • Implement standardized systems and best practices across the portfolio

Benefits

  • MDV
  • 401k
  • PTO
  • Relocation assistance
  • Bonus up to 20%
Full Job Description
08th September, 2026

Salary: $150,000-175,000

Location: DMV

Benefits: MDV, 401k, pto, relocation assistance, bonus up to 20%

A premier luxury hospitality group is seeking an experienced Director of Operations to oversee multiple upscale concepts, elevate service and operational performance, develop high-performing teams, and support the continued growth of its portfolio.

Qualifications:
  • 5+ years of senior operations leadership within upscale or luxury hospitality
  • Proven experience overseeing multiple restaurant concepts or locations
  • Strong understanding of P&L management, budgeting, labor, and cost controls
  • Demonstrated success developing General Managers and building high-performing teams
  • Excellent knowledge of service standards, guest experience, and operational consistency
  • Ability to support new openings, implement systems, and drive continued growth
Responsibilities:

  • Oversee day-to-day operations across multiple upscale restaurant concepts
  • Partner with General Managers to drive sales, profitability, and operational consistency
  • Monitor budgets, P&Ls, labor, food costs, and key performance metrics
  • Develop, coach, and hold leadership teams accountable for performance
  • Maintain elevated service standards and deliver an exceptional guest experience
  • Implement systems, policies, and best practices across the portfolio

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