Director Of Operations

Red Cap Plumbing & Air

$125K — $150K *
Tampa, FL 33647In-Person
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in home-services management
  • Strong financial management and P&L oversight skills
  • Proven ability to lead and develop management teams
  • In-depth knowledge of HVAC, Plumbing, and Electrical industries
  • Track record of growing profitable businesses
  • Excellent communication and decision-making abilities
  • Entrepreneurial mindset with a hands-on approach

Responsibilities

  • Lead operational performance across HVAC, Plumbing, and Electrical departments
  • Oversee P&L to drive revenue and long-term growth
  • Set clear goals and accountability measures within the organization
  • Coach and develop departmental managers
  • Enhance productivity and customer experience
  • Collaborate on growth strategies, budgeting, and forecasting
  • Create scalable processes that maintain quality
  • Identify and act on business performance opportunities and challenges

Benefits

  • Robust PTO Plan
  • Comprehensive health, vision, and dental plans
  • 401K with up to 30% company match
  • Life and disability insurance
  • Special program options including FSA and Legal Services
  • Ongoing professional development training
  • Collaborative and enjoyable work environment
  • Support for career advancement
Full Job Description
Overview
Director of Operations

Tampa, FL

Compensation: Market Value DOE

Red Cap is looking for an experienced VP of Operations to join our leadership team and help take a rapidly growing residential home-services business to the next level.

This is a key leadership position with broad responsibility across our HVAC, Plumbing, and Electrical operations. The VP of Operations will be responsible for translating company strategy into execution, building a high-performing leadership team, and ensuring the business operates with the discipline and infrastructure needed to scale.

What27s In It For Me?

  • Market Value Compensation
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match up to 30%
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth
Responsibilities

What Will I Do?

  • Lead overall operational performance across multiple trades and departments.
  • Oversee P&L performance, maximizing revenue, profitability, and long-term business growth.
  • Establish clear goals, KPIs, and accountability throughout the organization.
  • Lead, coach, and develop department and operations managers.
  • Improve productivity, margins, capacity planning, customer experience, and operational efficiency.
  • Partner with the executive team on growth strategy, budgeting, forecasting, and long-term planning.
  • Build processes and systems that allow the company to scale without sacrificing quality or customer experience.
  • Identify opportunities and challenges early and take decisive action to improve business performance.
  • Develop a strong leadership bench and create a culture of ownership and high performance.
Qualifications

Do I Have What It Takes?

  • Proven experience managing a highly profitable home-services business
  • Strong P&L and financial management experience.
  • Significant experience leading managers and developing high-performing leadership teams.
  • Deep industry knowledge across residential HVAC, Plumbing, and/or Electrical.
  • A track record of growing businesses while improving profitability and operational discipline.
  • Strong communication, decision-making, and leadership skills.
  • An entrepreneurial mindset and willingness to get into the business when needed.

#RedCapLI

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