Job Type
Full-time
Description
Director of Operations Location: St. George, UT
Summary: The Director of Operations is the site leader responsible for unifying people, processes, and performance across manufacturing operations. Reporting to the General Manager, this role owns end-to-end operational execution while building a culture of shared accountability, collaboration, and operational discipline. The Director of Operations provides leadership for Manufacturing Operations, Machine Shop, Supply Chain, Warehouse, and Shipping & Receiving functions across multiple locations, while partnering closely with Engineering, Quality, Facilities, Finance, Human Resources, and Sales to achieve site objectives and deliver a strong employee and customer experience.
This role also leads multi-site manufacturing operations and partners across MMT locations on shared priorities, best practices, capacity, and standardized operating approaches.
This leader sets the tone for operational excellence across multiple sites - driving execution, accountability, and teamwork aligned to common goals and connected to the broader enterprise. Through strong cross-functional collaboration and disciplined execution, the Director of Operations helps ensure the site performs as one team in support of customer, business, and enterprise objectives.
What Success Looks Like - Teams operate with clear ownership, aligned priorities, and mutual accountability
- Functional silos are replaced with cross-department problem solving
- The site performs as part of MMT, and the Catheter Tech team, not in a silo
- Metrics drive behavior, decisions, and results, not opinions
- Leaders at every level are developed, coached, and held accountable
- Operational performance consistently meets customer, business, and enterprise expectations.
Core Leadership Capabilities - Proven ability to build, align, and lead high-performing operational teams
- Creates clarity around roles, expectations, and outcomes
- Uses data and KPIs to drive execution and accountability
- Comfortable leading cultural change and reinforcing standards
- Communicates with confidence, consistency, and transparency
- Models collaboration across functions and sites
KEY RESPONSIBILITIES Core Operations Leadership - Serve as the primary point of accountability for operational performance across safety, quality, delivery, cost, and people.
- Champion a One MMT mindset, aligning operational priorities with enterprise strategy and shared standards.
- Partner with peer site leaders to align and standardize best practices and leverage enterprise capabilities.
- Lead execution across manufacturing, machine shop, supply chain, warehouse, and shipping functions to achieve customer and business commitments.
Team Building & Accountability - Build and lead a multi-level leadership team grounded in trust, ownership, and results.
- Establish clear goals, metrics, and expectations for operational departments.
- Coach and develop leaders, reinforcing accountability through regular performance reviews and feedback.
- Foster a culture where issues are surfaced early, solved cross-functionally, and owned to completion.
Operational Excellence - Ensure daily excellence in manufacturing, machining, material flow, inventory management, and fulfillment operations.
- Promote a strong safety culture through proactive leadership, training, and engagement.
- Drive Lean, Continuous Improvement, and standard work across operational functions.
- Lead root-cause problem solving and support implementation of sustainable corrective actions across the organization.
Cross-Functional Integration - Partner closely with Engineering, Quality, Facilities, Finance, HR, and Sales to align resources and priorities toward common objectives.
- Serve as the key operational leader during acquisitions, ensuring operational stability, cultural alignment, and integration into MMT systems.
- Collaborate with sister sites to share talent, capacity, and best practices. Drive multi-site coordination across shared resources, capacity planning, best practice deployment, and operational alignment to support enterprise performance.
Strategy Execution & Performance Management - Translate corporate strategy into clear, executable operational plans.
- Establish and manage leading and lagging KPIs tied to safety, quality, delivery, cost, and growth.
- Review performance rigorously and adjust plans to meet or exceed commitments.
- Support site-level strategic initiatives through strong cross-functional execution and operational discipline.
Financial Ownership - Own operational performance against budget and profitability targets.
- Develop and manage operational budgets aligned with MMT financial objectives.
- Drive productivity, inventory, and cost improvements without compromising safety, quality, or delivery.
- Partner with Sales to support revenue growth through operational capability and execution.
Reporting & Governance - Provide clear, consistent reporting to the General Manager and senior leadership on operational performance, risks, and action plans.
- Support compliance with company policies, regulatory requirements, and ethical standards.
- Contribute to site-wide business reviews, strategic planning, and performance management processes.
Required Qualifications - Bachelor's degree in Engineering, Manufacturing, Technology, or equivalent experience required.
- 10-15 years of progressive leadership experience in a regulated manufacturing environment (machining and/or medical devices preferred).
- Demonstrated success building accountable leadership teams and improving operational performance.
- Strong experience with Lean manufacturing, CI, and KPI-driven management.
- Proven financial acumen with full P&L responsibility.
- Working knowledge of ISO
- Experience leading or supporting acquired business integrations strongly preferred.
