Keurig Dr Pepper

Director of Operations

Keurig Dr Pepper • $160K — $200K *
Houston, TX 77084In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years in distribution center or warehouse operations, or 5+ years with a Bachelor's degree in a relevant field.
  • Proven ability to enhance safety and improve operational results.
  • Strong leadership and communication skills with experience in presenting to various leadership levels.
  • Knowledge of DOT, Federal, State, and EHS compliance standards.
  • Experience managing Warehouse, Inventory, and Delivery operations.

Responsibilities

  • Drive safety initiatives to reduce accidents and injuries in assigned facility.
  • Conduct audits for regulatory compliance to achieve 100% conformity.
  • Enhance delivery accuracy and efficiency through process implementation.
  • Reduce operational waste and improve cost efficiencies on a per case basis.
  • Develop high-performing teams by fostering a culture of trust and accountability.

Benefits

  • Comprehensive health benefits (Medical, Dental, Vision).
  • 401(k) plan with employer matching contributions.
  • Paid Time Off and Parental Leave.
  • Education and Adoption support.
  • Wellness programs and Employee Assistance resources.
Full Job Description
Job Overview:

Director of Sales Operations - North Houston, TX

The Director of Sales Operations drives strategic analysis, execution, and organizational development to achieve financial and non-financial goals in addition to creating a lean mindset throughout the assigned DSD facility to improve safety, productivity and performance through standardization and process discipline.

This role is accountable for the development of field personnel and achieving performance objectives in Safety, Quality, Delivery, Productivity, and Growth.

Through active leadership the Director of Sales Operations will:
  • Drive accident and injury reduction and vehicle accident reduction targets in assigned facility.
  • Provide case management and follow up on all SAFE system cases and ensure that proper accident investigations, classifications, follow-ups and Root Cause Counter Measures are determined.
  • Drive Safety First culture by ensuring monthly Regulatory and Safety in Motion training is completed by all employees and Safety Playbooks are implemented with 100% compliance.
  • Ensure regulatory compliance by conducting OSHA style audits and ensuring closure of any regulatory gaps to achieve 100% regulatory compliance.
  • Drive increase in On Time and Accurate (OTA) score by addressing routing and delivery issues as well as ensuring pick accuracy exceeds 99.8% through full execution of Voice Pick standards and compliance to daily checklist and reduction of haulbacks.
  • Drive reduction in waste by ensuring assigned facility meets or exceeds break/shrink/obsolescence goals on a cost per case basis.
  • Ensure labor costs in the warehouse and delivery operations of assigned facility meet or beat plan on a cost per case basis by driving home Warehouse University principles, including the deployment of the Warehouse Self Assessment tool.
  • Communicate regularly with internal and external partners and customers through weekly operations calls and as needed meetings to ensure high level of customer service is maintained.
  • Drive facility-level engagement plans and ensure employee engagement in large teams and/or across many sites.
  • P&L Responsibility: Responsible for the management of the facility
  • Ensure high performance results of your team:
    • Foster a culture of trust and wellbeing that prioritizes the team and values employee contributions.
    • Drive a shared vision with clear goals and accountability, supported by regular conversations to maximize talent.
    • Embrace diverse perspectives to foster innovation, learning from both successes and failures.
    • Establish a safe environment where team members are motivated, heard, and aligned with clear expectations.
  • Minimal travel required as needed

The ideal candidate will possess:
  • A proven track record of improving safety results, successful continuous improvement initiatives and superior cost and management results.
  • Strong leadership and communication skills; excellent verbal and written skills along with experience presenting to regional leadership teams, local leadership teams, and frontline employees.
  • A background in the management of Warehouse, Inventory and Delivery.
  • Knowledge of Department of Transportation (DOT), Federal, State and Environmental Health & Safety (EHS) compliance.
  • Experience working with MHE, (material handling equipment) understand warehouse capacity requirements, building, loading, and delivery principals, FIFO and logistics principals.

Total Rewards:
  • $160,000 - $200,000 / year
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!
  • Annual bonus based on performance and eligibility

Requirements:
  • High school diploma or general equivalency diploma (GED) with 7 years' experience in a distribution center / DSD Warehouse environment OR a Bachelor's Degree in Business, Supply Chain Management, Logistics, or related field with 5 years' experience in a distribution center / DSD Warehouse environment
  • Strong understanding of Department of Transportation (DOT), Federal, State and Environmental Health & Safety (EHS) compliance
  • Experience presenting to executive leadership teams, local leadership teams, and front line employees
  • Prior people leadership experience in a distribution center or operations environment
  • Ability to manage an operation strategically and tactically to deliver results and long term initiatives
  • Experience with extracting data from business systems and analyzing to make business decisions
  • Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

Join Our Team

Search for open positions that match your skills and interests. Keurig Dr Pepper is always on the lookout for passionate, curious, and innovative team players. Explore the exciting employment and internship opportunities available and find out how you can contribute to our community of dedicated professionals.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights—all from the people who work here. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the rewarding career opportunities that await at Keurig Dr Pepper.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ
KDP
* Ladders Estimates

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