Director of Operations

ICBD Holdings LLC

$100K — $120K *
Katy, TX 77449In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or higher strongly preferred.
  • 5+ years of experience in the Behavioral Health Industry preferred.
  • Knowledge of Accounting and Finance.
  • Familiarity with EMR/EHR systems and proper documentation.
  • Strong planning and leadership skills.

Responsibilities

  • Lead daily operations to align with company mission and values.
  • Collaborate on strategies for growth and operational efficiency.
  • Motivate and manage a high-performing clinical team.
  • Engage directly with clients and stakeholders as lead 'client-care officer'.
  • Conduct training to ensure team effectiveness and compliance.
  • Verify adherence to documentation and accreditation standards.
  • Oversee clinic safety protocols and financial oversight.

Benefits

  • 21 paid days off (15 days of PTO, increasing with tenure, plus 6 holidays).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Comprehensive medical, dental, vision, long-term disability, and life insurance.
  • Generous 401(k) matching up to 6%.
Full Job Description
Director of Operations - ABA Centers of TX

Katy, TX

Leadership Opportunity

Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!

The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.

What You'll Do

  • Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company. Bottom line: Build a sustainable company.
  • Collaborate with leadership on the development, communication and implementation of effective growth strategies and processes.
  • Motivate and lead a high-performance operations team.
  • Act as lead "client-care officer" through direct contact with every client and stakeholder.
  • Responsible for ensuring proper training to subordinates.
  • Ensures adherence to the timely documentation process.
  • Work with leadership to ensure compliance with accrediting and licensing bodies.
  • Work alongside management to ensure company finances are in order, including approval of all department expenses. This includes ensuring that all departments remain within their allocated quarterly and annual budget.
  • Oversee and manage the safety of employees and clients.
  • Conduct tours of the facility, as needed.
  • Stay in communication with referral sources and families.
  • Collaborate with leadership on compliance and quality assurance projects.
  • To be available to work on weekends, nights, and holidays. Must be available to work overtime when needed.
  • Maintain weekly, monthly, and quarterly reports that will be submitted upon request.
  • Complete all company trainings within 3 months of hire date. For a list, see your direct supervisor or visit the electronic onboarding portal.
  • Must follow all defined company policies outlined in the Employee Handbook.
  • Works with clinical team to facilitate crisis intervention.
  • Collaborate with leadership and support staff to ensure adherence to medication policy and procedure.
  • Responsible for mitigating missed services.

Requirements
  • Bachelor's Degree or higher strongly preferred.
  • 5+ years of experience in the Behavioral Health Industry preferred
  • Knowledge of Accounting and Finance.
  • Knowledge of EMR/EHR and proper documentation.
  • Strong planning skills.
  • Leadership Experience.
  • Strong people and communication skills.
  • Ability to communicate with various departments.

Benefits

Outstanding Benefits

  • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Medical, dental, vision, long-term disability, and life insurance.
  • Generous 401(k) with up to 6% employer match.


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