About the RoleHappiest Baby, the company behind the award-winning, SNOO Smart Bassinet, seeks a Director of Operations to lead and scale our supply chain as we grow domestically and internationally. This is a high-impact role for someone who thrives at the intersection of strategic thinking and operational excellence.
What You'll Do- Own the full supply chain: suppliers, manufacturers, warehouses, logistics, and distribution
- Lead S&OP processes to align demand planning, inventory, and production with business goals
- Manage inventory replenishment and procurement to ensure healthy in-stocks and efficient use of cash
- Negotiate pricing and contract terms; conduct supplier business reviews and site visits
- Drive quality, fulfillment accuracy, and cost efficiency across the operation
- Lead planning, production, and logistics for new product launches from inception through mass production
- Partner with cross-functional teams - Marketing, Product, Finance, CS, and external vendors for seamless execution
- Leverage AI tools (including Claude), dashboards, and predictive analytics to continuously improve performance
What You Bring- 10+ years managing end-to-end supply chains for physical consumer goods
- Experience leading S&OP processes across a cross-functional organization
- Strong project management skills with the ability to manage multiple priorities
- Hands-on experience with international shipping, distribution, and working directly with manufacturers
- Proficiency with ERP or proprietary operations systems; ability to work in and optimize custom-built tooling
- Experience building SOPs, managing KPIs, and running supply chain analytics
- Excellent communicator - equally comfortable in a supplier negotiation and an executive briefing
- Proficiency in Excel; familiarity with AI-powered tools
- Bachelor's degree required; MBA preferred
Occasional travel required (
Salary range: $115,000 - $145,000
