In the role of Director of Operations, you will be critical in advancing and growing our global iGaming operations. You will promote operational maturity and embed a culture of excellence within the organization.

This role provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments.

You will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help our teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. If you are passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment, we want you on our team!

• Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model.
• Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
• Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
• Champion a culture of continuous improvement, operational rigor, and delivery within the field.
• Build and lead a high-performing global operations organization, capable of supporting rapid business growth.
• Establish clear ownership models, governance structures, and decision-making frameworks.
• Drive alignment across regions and functions to ensure consistency in execution and outcomes.
• Develop future leaders and strengthen organizational capability in operations and delivery.
• Own and elevate end-to-end delivery excellence across iGaming products and platforms.
• Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
• Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
• Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.

• 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms.
• Proven experience leading large-scale operational transformation in complex, global organizations.
• Demonstrated success in building scalable operating models and high-performing teams.
• Strong experience with Agile at scale / delivery frameworks and operational governance models.
• Track record of influencing executive collaborators and driving cross-functional alignment.
• Leader dedicated to making improvements with a strong inclination toward action and results.
• Strong systems thinker—able to build for scale, not just solve for today.
• Highly collaborative, with the ability to influence without direct authority.
• Data-driven and outcome-focused, with strong business insight.
• Comfortable operating in ambiguity and leading through change.

Travel Expectations

Pay Range

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at .

Additional Information

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.