Job DescriptionThe Impact you will have in this role:Being a member of IT Enterprise Product & Platform Engineering team, the Director of Operating Systems (Windows & Linux) leads engineering for core compute operating system platforms across on-premises and hybrid cloud environments. This leader owns platform reliability, security posture, automation and self-service, lifecyclen and modernization roadmaps, including a high-performing organization of managers and senior engineers. The role partners closely with Architecture, Platform Engineering, Cloud, Security, End-User Computing, Networking, and Application teams to deliver scalable, resilient, cost-effective services that enable business outcomes.
Your Primary Responsibilities:- Platform Strategy & Roadmap: Define and execute multi-year strategy for Windows and Linux OS platforms, including standard builds, lifecycle management, and retirement of legacy technologies.
- Modernization: Lead modernization initiatives such as gold image and configuration baseline standardization, OS upgrade programs, legacy domain and identity integrations (as applicable), and reduction of technical debt across fleets.
- Automation & Self-Service: Build an automation-first culture; expand infrastructure-as-code, configuration management, and automated remediation to reduce toil and improve consistency (e.g., CI/CD for images, patching, and policy enforcement).
- Hybrid Cloud Enablement: Deliver consistent OS capabilities across on-prem and cloud including provisioning workflows, secure configuration, monitoring/telemetry, and operational runbooks.
- Reliability Engineering: Establish SLOs/SLIs, error budgets, and reliability practices; improve MTTR through observability, incident response improvements, and proactive problem management.
- Security & Compliance: Partner with Security and Risk teams to meet vulnerability remediation targets, hardening standards (e.g., CIS/STIG equivalents), endpoint protection integration, and audit requirements.
- Operational Excellence: Own patch and change management, capacity planning, performance management, and operational readiness; ensure clear ownership, playbooks, and escalation paths.
- Financial & Vendor Management: Manage budgets and contracts for OS-related tooling and services (e.g., monitoring, patching, automation, identity, and support agreements); drive cost optimization through standardization and cloud economics.
- Org Leadership: Lead, coach, and develop a large organization of managers and senior technical leaders; set clear goals, establish operating rhythms, and build succession plans.
Stakeholder Partnership: Build strong relationships with application owners and infrastructure partners; translate business needs into platform capabilities and measurable outcomes.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **Qualifications:- Minimum of 12+ years of related experience
- Bachelor's degree in Computer Science, Engineering, and/or equivalent practical experience; advanced degree a plus.
Talents Needed for Success:- 12+ years of progressive experience in infrastructure/compute platform engineering and operations, including significant ownership of Windows and Linux server environments at enterprise scale.
- 7+ years of people leadership experience, including leading managers and building high-performing, multi-team organizations.
- Deep expertise in Windows Server and major Linux distributions including troubleshooting, performance, storage/filesystems, and service lifecycle management.
- Demonstrated success driving modernization programs (e.g., large-scale OS upgrades, standard image programs, legacy platform rationalization) with measurable outcomes.
- Proven track record implementing automation and infrastructure-as-code at scale (e.g., Ansible, Puppet/Chef/Salt, PowerShell/DSC, Terraform, GitOps patterns).
- Hands-on understanding of hybrid cloud operating models and cloud-native patterns (e.g., immutable images, autoscaling, policy-as-code, secure landing zones, identity and access integration).
- Strong operational leadership: incident management, problem management, change control, capacity planning, and establishing SLO-driven reliability practices.
- Experience partnering with Security on hardening, vulnerability management, and audit/compliance requirements.
- Excellent communication skills with the ability to influence executives and drive alignment across engineering, security, and business stakeholders.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
