Director of OASAS Residential Services

East House

$63K — $98K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Advanced CASAC credential or LMSW/LMHC license required with 3-5 years of supervisory experience.
  • Experience in OASAS-regulated residential programs preferred.
  • Strong leadership and program evaluation skills sought.
  • Proficient in budgeting and resource management.
  • Intermediate computer literacy required, including Microsoft Word and Excel.

Responsibilities

  • Develop and implement person-centered services aligned with recovery goals.
  • Provide clinical and administrative oversight, ensuring service quality through case reviews.
  • Ensure compliance with OASAS regulations and funding requirements.
  • Promote a positive and inclusive workplace culture that supports staff development.
  • Supervise and evaluate direct reports while consulting on staffing and operational decisions.
  • Monitor staff performance expectations and implement improvement plans.
  • Manage crisis situations while ensuring safety and appropriate staffing in programs.

Benefits

  • Provides reasonable accommodations for applicants with disabilities during the hiring process.
  • Supports professional development and training opportunities for staff.
  • Encourages a collaborative and inclusive workplace culture.
  • Offers a role with significant community engagement and impact on service development.
Full Job Description
Job Type

Full-time

The Director of OASAS Residential Services is responsible for planning, developing, and implementing coordinated and comprehensive services that improve the quality of life for program participants. This position oversees East House's OASAS residential programs, ensures overall program functioning, supervises assigned personnel, and supports evidence-based, therapeutic programming. The Director also contributes to strategic direction, ensures compliance with OASAS and other applicable regulations, and fosters a positive, values-based work environment.

RESPONSIBILITIES
  • Develops and implements person-centered services aligned with best practices and individualized recovery goals.
  • Provides clinical and administrative oversight and participates in case reviews to ensure service quality and effectiveness.
  • Ensures programs operate in compliance with OASAS regulations, Medicaid requirements, certification standards, funding requirements, and East House policies.
  • Ensures staff are appropriately trained in evidence-based practices and continuous quality improvement.
  • Promotes a positive and inclusive work culture that supports staff development, accountability, and high performance.
  • Supervises, mentors, and evaluates direct reports and provides consultation to program managers regarding staffing and operational decisions.
  • Implements and monitors staff performance expectations and improvement plans.
  • Ensures maximum occupancy, utilization, and integration of services and assesses program performance using established benchmarks.
  • Oversees budgeting, resource utilization, and operational efficiency within assigned programs.
  • Manages crisis and behavioral risk situations and maintains appropriate staffing and safe program environments.
  • Represents East House in community collaborations and supports the development or redesign of services to meet emerging needs.
  • Supports strategic agency initiatives and serves on leadership teams as assigned.

OTHER DUTIES
  • Follows all applicable policies, federal and state laws, and East House compliance standards.
  • Collaborates with the Office of Ethics, Compliance & Quality to address noncompliance and document corrective actions.


REASONABLE ACCOMMODATION

East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York State Human Rights Law, and other applicable laws. If you need a reasonable accommodation during any part of the application or hiring process, please contact the Human Resources Office at 585-238-4800 or [email protected]. Requests will be reviewed on a case-by-case basis.

Requirements

Candidates must meet one of the following requirements:
  • Advanced CASAC credential with three to five years of supervisory experience; or
  • Current LMSW or LMHC license with three to five years of supervisory experience and experience working in substance use treatment or recovery services.

Additional Requirements
  • Experience working within behavioral healthcare systems, particularly OASAS-regulated residential programs.
  • Strong leadership, program evaluation, quality assurance, budgeting, and resource management skills.
  • Ability to communicate effectively with individuals from diverse backgrounds and collaborate successfully with staff, leadership, and community partners.
  • Intermediate computer literacy, including proficiency in Microsoft Word and Excel.
  • Experience working with multiple electronic database systems.
  • Valid New York State driver's license, safe driving record, and access to a personal vehicle for work-related travel.


Salary Description

$63,236.08-$98,015.92

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