HCA Healthcare

Director of Nurse Navigation

HCA Healthcare • $102K — $173K *
Las Vegas, NV 89110In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years of experience in a leadership role required
  • 3+ years of experience in program development preferred
  • 1+ year of experience in service line leadership preferred
  • Ability to travel up to 50%

Responsibilities

  • Collaborate with leadership teams to improve navigation programs
  • Execute strategic initiatives to maximize service line goals
  • Motivate and lead a high-performance team of managers
  • Evaluate quality and effectiveness of navigation programs using data
  • Educate stakeholders on benefits of navigation programs
  • Identify strategies to improve patient retention
  • Monitor and report program performance metrics

Benefits

  • Comprehensive benefits for medical, dental, vision, and behavioral health
  • Free counseling and referral services for wellbeing support
  • Paid time off and family leave programs
  • 401(k) Plan with up to 100% match on contributions
  • Tuition assistance and certification support
  • Additional benefits for family building, insurance, and legal counseling
Full Job Description
This position is incentive eligible.

Salary Estimate: $102336.00 - $173992.00 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Candidates must live in the Las Vegas or CA area. This position will cover our Far West market.

Job Summary and Qualifications

The Director of Patient Navigation will drive operational excellence for HCA's navigation program, specifically ensuring delivery of high quality, evidence-based care through program development under the direction of the Care Navigation leadership team and in collaboration and alignment with Corporate and Division Service Line leadership teams. The Director will serve as a regional leader for executing mid and long-range strategic initiatives to optimize operational performance and coordinate various operational tactical plans while tracking performance against key performance indicators. He/she will provide expertise, initiative, leadership and programmatic oversight to division and facility leadership across navigation programs in their respective region to elevate navigation program performance and ensure high-quality healthcare services for HCA patients. The Director will provide oversight and leadership to the Manager and Supervisors (as applicable) of Care Navigation and further support for both local and remote nurse navigators.

Patient navigation programs function to support the navigation of patients through complex healthcare environments for the optimization of care and outcomes, while maximizing patient retention. Navigators facilitate patient follow-up through coaching, information transfer, and communication in order to improve continuity of care, enhance the medical management of complex disease, and streamline the intervention process. Navigators guide patients through the health care system by identifying barriers to care, linking to needed resources, and ensuring adherence to medical treatment plan.

In this role you will:

Collaborate with division and facility leadership teams and Corporate leadership to implement program improvements that are consistent across the enterprise

Execute on strategic initiatives to maximize navigation to support service line goals

Collaborate with service line leaders to ensure connectivity, intelligence sharing, and alignment

Motivate and lead a high-performance team of navigation managers across service lines; attract and retain talented team members, provide mentoring and develop top talent potential

Develop a thorough understanding of the different service line navigation programs

Evaluate quality and effectiveness of division navigation programs, analyzing appropriate internal and external data to identify opportunities to improve service and outcomes

Educate key stakeholders on the role and benefits of navigation programs through ongoing outreach

Identify and implement strategies to improve patient retention through navigation tactics

Monitor and report out on program performance, including programmatic, outcome, and financial metrics with a focus on efficient, actionable communications

Implement and provide ongoing support for group network navigation model that will support all navigation services across the enterprise

Develop and leverage excellent working relationships with Corporate Executives and Service Line Leaders, Division leadership, Division Service Line Leaders, Facility CEOs, COOs and VPs, relevant physicians, Marketing Directors and other key stakeholders as appropriate

Identify, develop and maintain relationships with strategic physician partners, in collaboration with the division's Physician and Provider Relations team

Collaborate with Division, Corporate and Service Line leadership in evaluating the FTEs needed to support Service Line navigation, including expansion and realignment of various navigation programs.

Qualifications that you will need:

Bachelor's degree - Required

5+ years of experience in a leadership role - Required

3+ years of experience in program development - Preferred

1+ year(s) of experience in service line leadership - Preferred

Ability to travel up to 50%

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are reviewing applications for our Director of Nurse Navigation opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at HCA Healthcare.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at HCA Healthcare

More Hospitals & Medical Centers Jobs

Find similar Director of Nurse Navigation jobs:

NationwideLas Vegas, NV