Patient First

Director of Medical Support-RN

Patient First • $80K — $95K *
Lancaster, PA 17603In-Person
Hospitals & Medical Centers
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • At least 18 years old with a high school diploma or equivalent.
  • Keyboarding experience is required.
  • Strong verbal and written communication skills are essential.
  • Preferred: one year of clerical experience.
  • Preferred: one year of clinical experience involving medication administration.
  • Preferred: one year of supervisory experience.
  • Must hold a current Registered Nurse license in Pennsylvania.

Responsibilities

  • Manage overall center operations under the Medical Director's guidance.
  • Ensure compliance with Patient First policies and procedures.
  • Coordinate staff work schedules efficiently.
  • Maintain positive relationships between patients, clients, and staff.
  • Interview, hire, and evaluate center staff members.
  • Supervise and review departmental checklists for compliance.
  • Oversee processing of payroll, hiring paperwork, and inventory controls.
  • Deliver outstanding customer service in all interactions.
  • Promote a collaborative and professional team atmosphere.
  • Complete additional duties as assigned.

Benefits

  • Sign-On Bonus available.
  • Supportive team environment focused on professional growth.
Full Job Description

Sign-On Bonus!

The responsibilities of this job include, but are not limited to, the following:

  • Managing the overall operation of the center under the supervision of the Medical Director;
  • Ensuring center staff follow Patient First policies and procedures;
  • Coordinating center staff work schedules;
  • Maintaining a positive relationship between patients, clients and staff;
  • Interviewing, hiring, and evaluating center staff;
  • Supervising and reviewing all checklists for each center department;
  • Reviewing and coordinating the processing of all paperwork pertaining to payroll, hiring, evaluations, pay changes, status, budgets, inventory, pharmacy, staffing, etc.;
  • Providing positive, warm and friendly customer service in all interactions;
  • Fostering teamwork and a positive, professional atmosphere;
  • Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following:

  • Employee must be at least 18 years of age;
  • High school graduate or equivalent;
  • Keyboarding experience required;
  • Excellent verbal and written communication skills;
  • One year of clerical experience preferred;
  • One year of clinical experience with administration of medications preferred;
  • One year of supervisory experience preferred;
  • Licensed to practice as a Registered Nurse by the state of Pennsylvania.

About Patient First

Patient First is a chain of urgent care centers and primary care practices in the United States. The company was founded in 1981 and is headquartered in Glen Allen, Virginia. Patient First provides a range of medical services, including urgent care, primary care, occupational health, and travel medicine. The company operates more than 70 centers in Virginia, Maryland, Pennsylvania, and New Jersey. Patient First is known for its unique approach to healthcare, which emphasizes convenience, affordability, and quality. The company is committed to providing patients with fast, friendly, and professional medical care, and has earned a reputation as a trusted provider of healthcare services in the communities it serves.
Learn more about Patient First
Size
7,000 employees
Industry
Healthcare
* Ladders Estimates

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