Director of Marketplace

Ryze, Inc.

$150K — $180K *
US-AnywhereRemote in United States
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of experience in eCommerce or marketplace management
  • 4+ years of hands-on Amazon Seller Central experience
  • Demonstrable P&L ownership, ideally managing over $50M GMV
  • Experience scaling brands on Amazon and social platforms like TikTok Shop
  • Strong background in consumer packaged goods, health & wellness, or high-velocity SKU businesses
  • Familiarity with international Amazon marketplace expansion, ideally Canada/UK
  • Strong analytical skills in reviewing search term reports and optimizing performance

Responsibilities

  • Own the global marketplace P&L focusing on Amazon and revenue from TikTok Shop
  • Set annual and quarterly revenue plans with category and country-level targets
  • Collaborate with Merchandising to execute pricing, promos, and product launches
  • Manage contribution margin by optimizing product mix and pricing strategies
  • Lead the Amazon Ads strategy to meet performance metrics like ACoS and ROAS
  • Architect the TikTok Shop Affiliate strategy for social commerce success
  • Oversee operational health for Seller Central and ensure compliance with Amazon's standards

Benefits

  • Opportunity for career advancement in a fast-growing company
  • Comprehensive healthcare benefits including medical, dental, and vision
  • Flexible work arrangements to support work-life balance
  • Collaborative environment with cross-functional teamwork
  • Access to professional development resources and training programs
Full Job Description
ROLE & RESPONSIBILITIES
What You'll Do
Amazon & Marketplace Revenue Growth
  • Own the global marketplace P&L - majority Amazon, across US Seller Central marketplaces, with full accountability for revenue, contribution margin, and growth targets
  • Own revenue and profitability across TikTok Shop and other third-party commerce platforms
  • Set and deliver the annual and quarterly revenue plan, including category-level and country-level targets
  • In partnership with the Merchandising team, build and execute the merchandising and assortment strategy - what we list, where we list it, and how we sequence launches across regions
  • In partnership with the Merchandising team, lead pricing, promotion, and Deals strategy (Lightning Deals, Best Deals, Prime Day, Big Deal Days, Black Friday/Cyber Monday) to maximize profitable growth
  • Identify and prioritize new growth levers within Amazon - new categories, new ASINs, new international marketplaces - and own the business case and execution end-to-end
  • Drive profitable growth through optimized merchandising, pricing, and marketing investment across all marketplace channels


Marketplace Profitability Management
  • Own contribution margin on Amazon. Manage the levers - product mix, pricing, promo depth, ad efficiency, FBA fees, returns, and chargebacks - to hit profitability targets
  • Partner with Finance on forecasting, budgeting, and monthly P&L reviews. Bring a clear point of view on where the business is over- or under-indexing
  • Manage FBA inventory health, storage costs, long-term storage fees, and aged inventory exposure in close partnership with Operations and Supply Chain
  • Make disciplined investment trade-offs between growth (ad spend, promo, new launches) and profitability (margin, efficiency, contribution)
  • Build the reporting cadence and KPI framework that lets the rest of the company see how Amazon is performing in real time


Advertising & Listing Optimization
  • Own Amazon Ads strategy and performance - Sponsored Products, Sponsored Brands, Sponsored Display, and DSP - with clear targets for ACoS, TACoS, ROAS, and incrementality
  • Manage agency and/or in-house ad operations to ensure spend is allocated efficiently across keywords, ASINs, audiences, and dayparts
  • Drive the listing optimization roadmap: titles, bullets, A+ Content, Brand Story, Storefronts, images, video, and Premium A+ - built for both conversion and discoverability
  • Own SEO and organic rank strategy across the catalog. Use search term reports, Brand Analytics, and competitive data to compound organic share over time
  • Run a continuous testing program - creative, copy, price points, badging - and turn wins into standard practice across the catalog and across regions
  • Manage and optimize paid marketing investments across TikTok Shop and emerging platforms
  • Monitor Share of Voice (SOV) metrics to ensure brands maintain a competitive edge in key categories


Social Commerce & Creator Architecture
  • Architect the TikTok Shop Affiliate strategy, managing the Affiliate Center and creator-led Live Shopping funnels to turn social momentum into measurable business impact
  • Partner with creative teams to produce algorithm-first content that reduces purchase friction
  • Stay ahead of emerging social commerce platforms and beta programs to maintain first-mover advantage


Amazon-Exclusive SKUs & Subscribe & Save
  • Lead the strategy and launch of Amazon-exclusive products designed to capture incremental demand and reduce channel conflict
  • Partner with product development and supply chain to bring exclusive SKUs to market on timeline and at target margins
  • Manage exclusive product lifecycle from ideation through launch, scaling, and sunset decisions
  • Launch, manage, and optimize RYZE's presence in Amazon's Subscribe & Save program to drive recurring revenue and improve customer LTV
  • Define coupon and discount strategies that balance subscriber acquisition with margin targets
  • Monitor and improve Subscribe & Save enrollment rates, retention, and reorder frequency


Marketplace Operations & Compliance
  • Own the operational health of Seller Central: account health metrics, IPI score, suppressed listings, ASIN-level issues, and case management
  • Maintain Brand Registry, manage Transparency / Project Zero where applicable, and lead the response to unauthorized sellers, counterfeits, and listing hijackings
  • Own catalog hygiene end-to-end - variation families, parent/child relationships, attribute accuracy, and image compliance - across all marketplaces


Inventory Planning, Forecasting & 3PL Optimization
  • Lead demand forecasting and inventory planning to support growth while minimizing stockouts and excess inventory
  • Partner with Supply Chain on FBA inbound planning, shipment routing, replenishment cadence, and inventory positioning across FCs and regions
  • Manage product lifecycle planning including launches, restocks, and sunset decisions
  • Oversee 3PL relationships supporting partner brands
  • Identify opportunities to improve logistics efficiency, reduce costs, and eliminate operational friction
  • Ensure seamless coordination between brands, warehouse partners, and marketplaces


Cross-Functional Collaboration
  • Partner with Commercial Leadership to align Amazon strategy with the broader omni-channel plan
  • Work with Brand and Creative to ensure on-Amazon storytelling reflects RYZE's voice, quality, and brand identity
  • Collaborate with Performance Marketing to coordinate cross-channel demand generation and avoid cannibalization between DTC and Amazon
  • Partner with Operations and Supply Chain on inventory readiness, FBA planning, and fulfillment execution
  • Work with Finance on forecasting, budgeting, and P&L management
  • Coordinate with Legal and Compliance on Brand Registry, IP enforcement, and international marketplace requirements


Team Leadership
  • Build, lead, and mentor a team of marketplace specialists across advertising, operations, social commerce, content, and analytics
  • Establish team structure, processes, and KPIs to support scale
  • Manage relationships with external agencies, creators, and technology partners
  • Build scalable processes and operating frameworks to support marketplace growth

WHAT WE OFFER
What We're Looking For
  • 7-10+ years in eCommerce, marketplace management, or digital commerce
  • 4+ years hands-on Amazon Seller Central (3P) experience
  • Proven P&L ownership, ideally $50M+ GMV
  • Experience scaling brands on Amazon and social commerce (e.g., TikTok Shop)
  • Strong background in CPG, health & wellness, or high-velocity SKU businesses preferred
  • Experience expanding Amazon businesses internationally (Canada/UK preferred)
  • Deep experience with Amazon Ads (Sponsored Products, Sponsored Brands, Sponsored Display, DSP)
  • Strong Seller Central operations: FBA, IPI, account health, Brand Registry, A+ Content, variations, case management
  • Experience with Amazon 1P and 3P models (hybrid experience a plus)
  • Strong ability to analyze Search Term Reports and optimize performance
  • Experience with DSP, attribution, and Subscribe & Save
  • Strong financial skills: ROAS, ACoS, TACoS, LTV, contribution margin
  • Experience managing $5M+ ad budgets
  • Inventory planning, forecasting, and supply chain coordination
  • 3PL and logistics optimization experience
  • Familiarity with tools like Helium 10, Jungle Scout, Pacvue, Skai, or similar
  • Hands-on operator (IC-heavy role with 1-2 direct reports)
  • Experience managing agencies, offshore partners, and cross-functional teams
  • Strong communication and execution in fast-paced environments
  • Proven ability to scale and optimize marketplace businesses

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