Manulife Financial Corporation

Director of Marketing Strategy, Manulife Bank

Manulife Financial Corporation$118K — $168K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Marketing, Business Administration, or related field; Master’s preferred.
  • Extensive experience in strategic marketing, focusing on go-to-market planning and audience engagement.
  • Demonstrated success in leading high-performing teams and delivering impactful marketing strategies.
  • Strong grasp of banking and financial services dynamics, including audience needs.
  • Excellent analytical skills for interpreting data and creating actionable insights.
  • Exceptional communication and interpersonal abilities for influencing and relationship-building.
  • Proficient in marketing tools, CRM systems, and analytics platforms.

Responsibilities

  • Lead and mentor a team of marketing strategists to foster a culture of excellence and innovation.
  • Own and evolve the strategic marketing experience roadmap for Manulife Bank.
  • Drive initiatives within value streams to increase engagement and satisfaction.
  • Develop and execute go-to-market campaigns to effectively communicate product value.
  • Influence executives and cross-functional partners to ensure strategy alignment.
  • Monitor performance of initiatives and leverage data for strategy refinement.
  • Stay updated on marketing trends to recommend innovative strategies.

Benefits

  • Support for personal and professional growth within a global team.
  • Recognition and support within a flexible work environment prioritizing well-being and inclusion.
  • Access to a wide array of customizable health and wellness benefits including dental and mental health coverage.
  • Participation in retirement savings plans with employer matching contributions.
  • Generous paid time off program including vacation, personal days, and statutory leaves.
Full Job Description

The Director of Marketing Strategy, Manulife Bank will lead a team of marketing strategists responsible for developing and executing go-to-market strategies for Manulife Bank initiatives. This role owns the Manulife Bank customer and advisor experience marketing roadmap and leads priority value streams, ensuring strategies are aligned to enterprise objectives, advisor/client needs, and growth ambitions for Manulife Bank.

Position Responsibilities

  • Leadership and team management: Lead, mentor, and develop a team of marketing strategists, fostering a culture of excellence and innovation in go-to-market planning.

  • Experience roadmap ownership (Manulife Bank): Own and evolve the strategic roadmap for the Manulife Bank marketing experience (customer and advisor-facing as applicable), ensuring alignment with business priorities and audience needs.

  • Value stream leadership: Lead value streams for Manulife Bank (Specialized Lending, Residential Lending, Retail Products), driving initiatives that increase engagement, satisfaction, and growth.

  • Go-to-market strategy: Develop and execute go-to-market campaigns that clearly communicate the value of Manulife Bank products and capabilities through appropriate channels and partner pathways.

  • Strategic influence: Influence and collaborate with executives and cross-functional partners to ensure alignment, prioritization, and support for Manulife Bank go-to-market strategies and initiatives.

  • Performance and impact: Monitor and assess the performance of go-to-market initiatives; use data-driven insights to refine strategy, improve execution, and increase market impact.

  • Market insight and innovation: Stay current on the marketing landscape, industry trends, and competitive dynamics; recommend innovative strategies to maintain differentiation and momentum for Manulife Bank.

  • Stakeholder engagement: Engage key stakeholders (including internal partners and distribution stakeholders such as advisors, where applicable) to gather insights and feedback that inform strategic direction.

Required Qualifications

  • Bachelor’s degree in Marketing, Business Administration, or a related field; Master’s degree preferred.

  • Extensive experience in strategic marketing, with a focus on go-to-market planning and audience engagement.

  • Proven track record leading high-performing teams and delivering impactful marketing strategies.

  • Strong understanding of banking, financial services dynamics and distribution/audience needs.

  • Excellent analytical skills; ability to Interpret data and translate it into actionable insights.

  • Exceptional communication and interpersonal skills; ability to influence and build relationships at all levels.

  • Demonstrated ability to manage multiple projects simultaneously and meet deadlines.

  • Proficiency in marketing tools, CRM systems, and analytics platforms.

When you join our team:

  • As part of our global team, we’ll support you in shaping the future you want to see.

  • We’ll empower you to learn and grow the career you want. 

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.   

The role being advertised is an existing vacancy.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$118,300.00 CAD - $168,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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