Position Title: Director of Luxury Hospitality & Dining ServicesSalary: $120,000 - $150,000Other Forms of Compensation: Annual Performance Bonus Opportunity (Up to 20% of Base Salary)
Job SummaryRestaurant Associates is seeking a thoughtful and hospitality-driven
Director of Luxury Hospitality & Dining Services to lead a premier dining and guest experience program within a prestigious financial services environment.
This is a unique opportunity to shape the culture, service standards, and operational excellence of a brand-new account located in a newly developed workplace. The Director will oversee Executive Dining, Catering, Café, and Retail operations while fostering an elevated hospitality experience inspired by world-class luxury service standards.
The ideal candidate brings a passion for exceptional guest experiences, strong operational leadership, and a collaborative approach to creating memorable moments for clients, guests, and employees.
This high-profile financial services account combines sophisticated dining experiences with a hospitality-first culture. The operation includes executive dining, catering, café services, and retail food offerings designed to support a dynamic workplace environment.
Our Vision: "Oversees Executive Dining, Catering, Café, and Retail Operations while elevating service standards through a luxury hospitality mindset inspired by world-class guest experiences."
Key Responsibilities- Provide strategic leadership for Executive Dining, Café Operations, Catering, and Retail Food Services.
- Develop and maintain luxury hospitality standards that create exceptional guest and client experiences.
- Partner closely with client stakeholders to understand evolving needs and deliver innovative hospitality solutions.
- Build, mentor, and support a high-performing team that embraces a culture of service excellence, collaboration, and continuous learning.
- Oversee financial performance, including budgeting, forecasting, revenue growth, and expense management.
- Ensure dining programs reflect quality, creativity, presentation, and operational efficiency.
- Lead opening and ongoing operational success for the new account and facility.
- Foster a welcoming, inclusive, and guest-focused environment across all service platforms.
- Drive innovation in food, beverage, service delivery, and workplace hospitality experiences.
- Maintain compliance with food safety, sanitation, and company operational standards.
- Collaborate with culinary, operations, and hospitality teams to deliver seamless service experiences.
What We're Looking For- Experience leading hospitality, foodservice, hotel, club, restaurant, or workplace dining operations.
- Background overseeing multiple service channels such as executive dining, catering, cafés, retail, or premium guest services.
- Demonstrated success managing client relationships and delivering exceptional customer experiences.
- Experience developing and coaching diverse teams in a fast-paced environment.
- Strong financial, operational, and strategic planning skills.
- Ability to balance high-touch hospitality with operational excellence.
- Experience in luxury hospitality, luxury hotels, private clubs, fine dining, executive dining, or premium guest services environments.
- Experience with account openings, transitions, or large-scale hospitality launches.
- Knowledge of workplace hospitality and corporate dining environments.
- Passion for creating memorable guest experiences through thoughtful service and continuous improvement.
Apply to Restaurant Associates today!Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Restaurant Associates are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Applications are accepted on an ongoing basis.Restaurant Associates maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
Req ID: 1574961
Restaurant Associates
Michael Abbey
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