OverviewJob DescriptionAllied Universal® is hiring a Director of Installation. The Director of Installation will oversee security integration projects across a designated region, ensuring successful project delivery, client satisfaction, and alignment with company objectives. The position carries responsibility for multi-branch operations and a large-scale installation portfolio, driving operational excellence and consistent delivery of complex projects. The Director of Installation will execute strategy, maintain customer satisfaction, and drive financial performance across multiple branches.
RESPONSIBILITIES:Leadership and Team Development
- Lead our installation and project management activities across a multi-state region
- Directly manage one or more Installation Managers, overseeing the performance and development of the region's Project Managers and their project delivery teams
- Establish goals, conduct evaluations, and drive accountability for project execution, financial results, and customer satisfaction
Operational and Project Excellence
- Ensure that installation projects are executed according to plans, specifications, codes, and budgets, with a strong focus on safety, quality, and client satisfaction
- Monitor project schedules, manpower planning, subcontractor performance, and resource allocation to optimize efficiency and prevent delays
- Oversee planning, execution, and quality assurance of system installations to ensure compliance with project specifications and timelines
Business and Client Accountability
- Maintain full P&L responsibility for the region, ensuring adherence to budget expectations while driving profitability and operational efficiency
- Serve as the escalation point for clients, subcontractors, and internal leadership; conduct site visits to verify quality, safety, and alignment with company standards
- Partner with Sales, Engineering, and Service leadership to ensure seamless project transitions, consistent handoffs, and long-term customer relationships
Why Join Us?
This is a high-impact leadership role in a growing security integration company with a strong national presence. You'll shape how we deliver major projects, develop the next generation of installation leaders, and ensure client success across a large, dynamic territory.
QUALIFICATIONS (MUST HAVE):- Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
- Minimum of five (5) years of experience in successfully building and developing teams
- Highly effective leadership and organizational skills with the ability to build strong relationships internally and externally, as well as manage delivery timeframes
- Results-oriented problem-solving skills that meet client and employee needs
- Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, Word)
- Willingness and ability to travel to job sites, including overnight travel as needed
- Exceptional oral and written communication skills, with internal and external stakeholders
- Strong analytical, decision-making, and planning abilities
PREFERRED QUALIFICATIONS (NICE TO HAVE):- College degree in business administration, management, or related field
- Experience in construction, engineering or project management (techniques and tools)
- Professional certifications in project management or resource management (e.g., Project Management Professional (PMP), Six Sigma, Agile, Waterfall)
- Experience in the security integration industry
- Knowledge of PM techniques and tools, general knowledge of contract laws and regulations
- Factory certifications in relevant technology platforms (Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, OnSSI, etc.)
BENEFITS:- Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
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