We are seeking a strategic and commercially driven Director to lead our Diagnostic Inside Sales organization. This leader will drive revenue growth, optimize sales performance, and deliver a best-in-class customer experience across a complex diagnostics portfolio. Reporting to the Vice President of our North American Companion Animal Group/Customer Facing Organization, this role requires strong business leadership, operational rigor, and the ability to translate strategy into measurable commercial outcomes.

In the role of Director, Inside Sales you will:

• Commercial Leadership: Own and drive inside sales strategy to achieve revenue growth, pipeline development, and market expansion across diagnostic products and services

• Sales Performance: Lead forecasting, pipeline management, KPIs, and sales effectiveness to consistently exceed targets

• Customer Engagement: Strengthen customer relationships through a high-quality, insight-driven inside sales model focused on retention, upsell, and customer satisfaction

• Strategy Execution: Align inside sales strategy with broader commercial and corporate priorities; identify growth opportunities and competitive positioning

• Operational Excellence: Optimize sales processes, tools, and workflows to improve efficiency, conversion, and scalability. Ability tocreate accountability structures (KPIs, dashboards, performance management).

• People Leadership: Build, coaching, and develop high-performing inside sales teams, leaders and individual contributors; foster accountability, engagement, and talent growth. Experience managingremote or distributed teams

• Cross-Functional Collaboration: Partner with marketing, field sales, product, and customer support to deliver integrated commercial strategies

• Innovation & Continuous Improvement: Advance digital, data-driven sales capabilities and champion new approaches to accelerate growth

• Culture & Engagement:Experience building a performance-driven but positive culture, strong communication skills across large teams and ability to maintain engagement and morale at scale, especially in high-pressure environments

What you need to succeed:

• 10–15+ years of progressive commercial or sales leadership experience, with 6–10+ years leading, sales leaders and managing their team's business performance

• Proven leadership ininside sales, commercial operations, or diagnostic/life sciences sales environments

• Consistent record of meeting/exceeding revenue targets

• Strongfinancial and commercial acumen with experience managing revenue targets and performance metrics

• Ability tobalance customer needs, operational priorities, and business outcomes

• Demonstrated success inbuilding scalable inside sales models and driving transformation

• Exceptional leadership, communication, and stakeholder influence skills

Location:

• Candidates will be required to be on site 3 days a week in our Westbrook, ME office. 

What you can expect from us:

• Base salary of $180,000+ based on experience

• Lucrative quarterly and annual incentive compensation based on goal achievement  

• Equity 

• Health / Dental / Vision Benefits Day-One   

• 5% matching 401k   

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

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