Compass

Director of Human Resources - Northwestern University, Ryan Field

Compass • $85K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of HR leadership experience in high-volume environments like hospitality or sports
  • Strong knowledge of HR best practices including recruitment and employee relations
  • Proven ability to build trust with diverse teams and leadership
  • Experience in fast-paced, event-driven settings with shifting priorities
  • Excellent communication, organization, and problem-solving skills
  • Familiarity with seasonal and union staffing preferred
  • Bachelor's degree in HR, Business, or related field; SHRM or HRCI certification is a plus

Responsibilities

  • Serve as the HR leader and strategic partner for the leadership team at Ryan Field
  • Lead full-cycle recruitment for various team member roles
  • Collaborate with hiring managers to develop staffing plans for events
  • Support onboarding, training, and retention initiatives for team members
  • Provide guidance on employee relations and performance management
  • Ensure compliance with policies, laws, and labor requirements
  • Maintain HR systems and administrative processes
  • Champion a culture of inclusion and team member recognition
  • Support leadership development and succession planning
  • Partner with operations to enhance the team member experience during events

Benefits

  • Medical, Dental, and Vision insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
Full Job Description
Salary: $85,000-$95,000

Job Summary

Levy is proud to partner with Northwestern University at Ryan Field, creating exceptional hospitality experiences for fans, guests, student-athletes, and the campus community. As we continue to grow and elevate the guest and team member experience, we are seeking a strategic, hands-on Director of Human Resources to lead the people function at this premier collegiate sports venue.

The Director of Human Resources will serve as a key business partner to the leadership team, providing HR guidance and support across recruitment, employee relations, training, compliance, engagement, performance management, and team member development. This role is ideal for a thoughtful and proactive HR leader who enjoys building strong relationships, supporting high-volume operations, and creating a positive workplace culture.

Key Responsibilities
  • Serve as the HR leader and strategic partner for the Ryan Field leadership team.
  • Lead full-cycle recruitment efforts for salaried, hourly, seasonal, and game day team members.
  • Partner with hiring managers to build staffing plans that support event-day operations and business needs.
  • Support onboarding, orientation, training, and retention initiatives to create a welcoming and engaging team member experience.
  • Provide guidance on employee relations, performance management, coaching, and corrective action.
  • Ensure compliance with company policies, employment laws, union or labor requirements where applicable, and Levy/Compass standards.
  • Maintain HR systems, team member records, reporting, and other administrative processes.
  • Champion a culture of inclusion, hospitality, accountability, and team member recognition.
  • Support leadership development and succession planning for managers and high-potential team members.
  • Partner with operations before, during, and after events to ensure the team member experience supports an exceptional guest experience.


Ideal Candidate
  • Human Resources leadership experience in hospitality, sports and entertainment, food and beverage, retail, campus dining, or another high-volume environment.
  • Strong knowledge of recruiting, employee relations, compliance, onboarding, and HR best practices.
  • Ability to build trust with leaders, managers, and team members at all levels.
  • Comfortable working in a fast-paced, event-driven environment with changing priorities.
  • Strong communication, organization, and problem-solving skills.
  • Experience supporting seasonal, hourly, union, or large-scale event staffing preferred.
  • Bachelor's degree in Human Resources, Business, or related field preferred; SHRM or HRCI certification a plus.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf



Levy Sector

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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