Director of Human Resources - Canada Operations

Sodexo

$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • CHRP/CHRL designation required.
  • 7+ years of experience as a senior-level HR Director.
  • Previous multi-unit HR responsibilities in food service, hospitality, or a similar industry.
  • Experience in a unionized environment is essential.
  • Strong knowledge of Canadian labor laws and standards.
  • Proficient in strategic thinking and hands-on execution.

Responsibilities

  • Develop and implement HR strategies supporting business goals in Canada.
  • Partner with senior operations leaders for workforce planning aligned with events.
  • Drive organizational effectiveness and manage talent optimization initiatives.
  • Lead employee relations including investigations and resolutions.
  • Collaborate with senior leadership to support union relationships and collective bargaining.
  • Ensure compliance with provincial labor standards and federal laws when applicable.
  • Oversee compensation structures and employee benefits programs across venues.

Benefits

  • Remote work flexibility based in major markets near venue locations.
  • Opportunities for travel between various Canadian venues.
  • Inclusive culture promoting employee engagement and organizational growth.
Full Job Description
Job Listing: Director of Human Resources

Location: We are seeking an experienced Director of Human Resources for our Canada Operations! The position is Remote to be based in a major market near our units. This role covers the following units:
  • Whistler Conference Centre
  • Vancouver Convention Centre
  • BC Place Stadium
  • Keystone Centre
  • Mount St Louis Moonstone Ski
  • Automotive Building @ Exhibiton Place (convention centre)
  • Hamilton Stadium
  • Niagara Falls Convention Centre
  • National Bank Open Montreal/-Tennis Canada
  • St Johns Convention Centre
  • Mary Brown's Centre

The Director of Human Resources for Sodexo Live! Canada is responsible for leading and executing the human resources strategy across multiple venues, including stadiums, arenas, convention centers, and cultural destinations. This role partners with operational leadership to drive employee engagement, workforce planning, labor relations, and compliance, ensuring alignment with both Provincial Labour Standards / Laws and Sodexo's HR standards.

Job Overview:

The Director of Human Resources is responsible for overseeing and managing all aspects of the HR function, employee relations, training and development, compliance with Canadian labor laws and provincial regulations, and performance management across multiple venues in Canada. The Director of Human Resources plays a critical role in cultivating a positive work culture, supporting organizational growth, and ensuring HR practices align with business goals and legal requirements.

Essential Responsibilities:
  • Develop and implement HR strategies that support business goals across Canadian Sodexo Live! venues
  • Partner with senior operations leaders to align workforce planning with seasonal and event-driven demands
  • Drive organizational effectiveness, change management, and talent optimization initiatives
  • Lead employee relations strategy, including investigations and resolutions.
  • Teaming with Senior Leadership, Legal and on-site management, support union relationships where applicable, including collective bargaining
  • Ensure consistent application of policies and compliance with provincial labour standards and federal labour laws (where applicable)
  • Oversee compensation structures and benefits programs across Canadian units
  • Ensure compliance with Canadian employment standards, health & safety regulations, and company policies
  • Monitor HR metrics and provide insights to leadership for decision-making
  • Lead HR process standardization across multiple sites

Qualifications/Skills:
  • Bachelor's degree in Human Resources, Business Administration, or related field
  • CHRP/CHRL designation
  • 7+ years' experience as a senior-level HR Director.
  • Previous multi-unit HR responsibilities within the food service, hospitality or similar industry.
  • Experience working in unionized environments.
  • Strong knowledge of Canadian labour laws/standards and regulations
  • Strategic thinking with hands-on execution capability
  • Excellent interpersonal, communication, and leadership skills
  • Ability to manage complexity in a fast-paced, event-driven environment
  • Frequent travel between venues across Canada
  • Flexibility to work evenings, weekends, and holidays based on event schedules

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Similar Jobs

More Jobs at Sodexo

More Hospitality & Recreation Jobs

Find similar Director of Human Resources - Canada Operations jobs: