Director of Housekeeping

Outrigger Hotels and Resorts

$85K — $91K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; preference for Travel Industry Management or equivalent.
  • 3 years of supervisory experience in housekeeping operations.
  • Knowledge of budget management and cost control practices.
  • Strong understanding of preventive maintenance and safety compliance standards.
  • Effective communication and coordination skills with department heads.

Responsibilities

  • Manage housekeeping, pool, and public area operations to ensure quality guest services.
  • Develop and implement housekeeping preventative maintenance and quality control programs.
  • Conduct hotel property inspections to maintain safety standards.
  • Perform administrative tasks including scheduling and payroll documentation.
  • Oversee employee evaluations and counseling for performance improvement.

Benefits

  • Comprehensive health insurance (includes dental, medical, prescription, and vision).
  • Paid holidays, sick leave, vacation, and medical leave.
  • 401K retirement plan offered for future savings.
  • Recognition and award programs to celebrate employee accomplishments.
  • Employee assistance program for personal support services.
  • Discounted hotel rates for employees.
  • Opportunities for professional growth through training and development programs.
Full Job Description
Manage and supervise the housekeeping, pool and public area operations ensuring quality guest services while maintaining operating expenses and meeting budgeted guidelines. Coordinate with management and other department heads to develop and implement housekeeping preventative maintenance and quality control programs. Assists with hotel property inspections of the building's interior and exterior and compliance with safety standards. Perform administrative duties including employee scheduling, payroll documentation, assignment of duties, occupancy forecasts, linen inventories, and employee evaluations and counseling. Minimum Requirements Bachelor's Degree required. Degree in Travel Industry Management or an equivalent combination of education and experience from which comparable job knowledge and skills can be acquired. 3 years supervisory and operational experience with housekeeping operations is required. While base pay starts at $85,000- $91,000, there is potential for a higher salary based on factors such as applicant skill, experience, education. Health Insurance (Dental, Medical, Prescription, Vision) Paid Holidays, Sick, Vacation and Medical Leave Retirement Plan (401K) Recognition and Award Programs Employee Assistance Program Discounted Hotel Rates And many opportunities for growth through our training and development programs! *please note that benefits may vary depending on position or property

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