Director of Healthcare (RN or LPN)

Heritage Communities

$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in a senior living or related supervisory role
  • 2+ years of experience in memory-care settings preferred
  • Active nursing licensure (RN or LPN) required
  • Bachelor's degree in nursing preferred
  • Current CPR/BLS certification
  • Valid driver's license with acceptable record
  • Ability to assist residents with limited mobility, lift/push/pull 50lbs
  • Strong communication skills for diverse interactions

Responsibilities

  • Lead and manage the Health Services team for high performance
  • Conduct regular resident assessments to align care plans with needs
  • Ensure care delivery and compliance through observation and documentation audits
  • Coordinate care with external partners like physicians and therapy providers
  • Implement operational policies for efficiency and regulatory compliance
  • Manage departmental functions including budget and staffing needs
  • Facilitate communication with residents, families, and team members

Benefits

  • Comprehensive health coverage
  • Retirement savings plan
  • Paid time off and holidays
  • Ongoing professional development opportunities
  • Work environment that promotes team collaboration and support
Full Job Description
Description

What You'll Do:

As our Director of Healthcare, you will lead and oversee high-quality healthcare services and programs, improving the lives of our residents and driving the success of our team by:
  • Leading and managing our Health Services team, ensuring high performance through effective selection, training, coaching, and performance evaluation.
  • Conducting comprehensive resident assessments prior to move-in and on an ongoing basis, ensuring care plans reflect actual needs and appropriate Level of Care.
  • Ensuring high-quality care delivery and compliance by conducting observations, auditing documentation including EHR/Yardi/Care Stream tasks, Quick Mar/med audits, call light response, and implementing corrective actions.
  • Coordinating care with all external partners such as physicians, labs, and therapy providers, ensuring all orders and treatments are accurately executed.
  • Implementing operational policies and procedures to build efficiency, safety, and regulatory compliance across healthcare services.
  • Managing departmental functions, including budget, supply inventory, staffing, record-keeping for the care team, and ensuring the physical location is maintained.
  • Facilitating regular meetings and communication with residents, families, and associates to resolve issues and discuss needs, services, and progress.


Requirements

What We're Looking For:
  • 3+ years of experience in a senior living or related industry supervisory or leadership role.
  • 2+ years of experience providing care to cognitive and memory-care residents or patients preferred.
  • Must hold active state-required nursing licensure (RN or LPN) and an acceptable record.
  • Bachelor's degree in nursing (preferred).
  • Current CPR/BLS certification.
  • Valid driver's license and acceptable driving record.
  • The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
  • Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
  • Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

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