Director of Global Workplace Technology - New York

Legora

$130K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in IT/workplace technology or related fields, managing multi-site/global operations.
  • Experience setting standards and building teams to unify distributed sites.
  • Hands-on problem solver comfortable with tech issues and budget discussions.
  • Strong collaborator with cross-functional teams, achieving shared objectives.
  • Ability to manage across varied time zones and cultivate effective async communication.

Responsibilities

  • Lead and develop the Workplace Technology Leads across five international sites.
  • Set and enforce global standards for hardware, AV, network, and security across all offices.
  • Manage the global Workplace Technology budget and vendor relationships.
  • Collaborate on office buildouts, overseeing technology requirements from initiation to execution.
  • Work alongside Information Security and IT Systems to enhance access controls and device management.
  • Operate the shared service desk and AI-native ITSM, optimizing service delivery and staffing needs.

Benefits

  • Global collaboration opportunities with diverse teams across multiple regions.
  • Comprehensive salary and benefits package tailored for professional success.
  • Opportunity to impact the daily use of AI for thousands of lawyers.
  • In-person work environment in a vibrant area with daily company-provided lunch.
  • Extensive benefits package including medical, dental, vision, family support, additional perks, and unlimited PTO.
Full Job Description
The Role

The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time.

The Director of Workplace Technology owns the on-site technology experience across every Legora office - the rooms that connect, the day-one onboarding that just works, the buildouts that come up clean - and leads the Workplace Technology Leads who own each major site (Stockholm, London, New York, Sydney, Denver). You set the standards the sites run on, own the function's budget and vendor framework, and are the technology counterpart to Workplace. This is a build-the-function role: the standards, the playbooks, and the team are yours to shape.

What You'll Be Doing
  • Lead and grow the five Workplace Technology Leads - one per major site (Stockholm, London, New York, Sydney, Denver) - hiring, developing, and holding a consistent bar across all of them.
  • Set and own the global standards every site runs on - hardware, AV and conferencing, network, physical-security infrastructure, and the day-one onboarding bar - so a Legora office feels the same wherever it is.
  • Own the Workplace Technology budget and vendor framework globally: forecast with Finance, standardize vendors and contracts, and feed the site budgets that Workplace owns.
  • Partner with Workplace on every buildout and expansion - owning the technology scope (AV, network, and badge / camera / cabling commissioning) within their fit-outs, from requirements at kickoff to a clean first day of business.
  • Work with Information Security on access, network, and device controls, with IT Systems on the network spine and endpoint estate, and with People on onboarding.
  • Run the function on Legora's shared service desk and AI-native ITSM (Serval) - common SLAs, automated routing, and the agentic automation that lets small on-site teams punch above their weight - and decide when each site needs its own Lead, and when Leads need staff.


Who You Are
  • 10+ years in IT / workplace technology, AV, or facilities-adjacent technical operations, including multi-site or global responsibility and managing managers or senior ICs.
  • A builder of functions - you've set standards, hired teams, and made distributed sites feel like one company.
  • Credible hands-on and with the business - you can debug a meeting room and hold a budget conversation with Finance in the same day.
  • A strong cross-functional partner across Workplace, Security, IT, People, and Finance - you land shared outcomes without turf wars.
  • Comfortable across time zones - you keep five sites from Sydney to Denver aligned, and build the async habits that make that work.
  • Standards-minded and pragmatic - you know when to enforce one global way and when to let a site adapt.


Nice To Have
  • Global or multi-site workplace technology / corporate IT leadership.
  • AV and conferencing, office network (Meraki), and physical-security platforms (e.g. Verkada) at scale.
  • Office buildouts and fit-outs end to end, partnering with Real Estate / Workplace and Security.
  • ITSM and AI-assisted, agentic service operations - we run an AI-native ITSM (Serval); ServiceNow, Jira Service Management, or Freshservice transfers well.
  • Budget ownership and vendor / contract management across regions.
  • Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, Okta / Microsoft Entra ID, and 1Password.


What's In It For You
  • Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
  • Competitive package: Comprehensive salary, benefits, and tools for success.
  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
  • In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision
    • Multiple medical plan options through Aetna and Kaiser Permanente
    • HSA or Healthcare FSA (based on plan selection)
    • Dental plans via MetLife
    • Vision plans via Vision Care

    Family Support
    • Generous parental leave
    • Free access to Maven Clinic
    • Dependent Care FSA
    • Free One Medical membership for employees and dependents

    Additional Perks
    • Pre-tax commuter benefits
    • Life Insurance + STD/LTD
    • 401(K) with generous company match
    • Unlimited PTO
    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

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