Medtronic

Director of Global Response

Medtronic$164K — $247K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 10+ years in program management, or advanced degree with 8+ years; 7+ years in managerial role.
  • Experience managing 24x7 incident response and executive-level crises.
  • Proven track record in leading large-scale organizational transformations.
  • Ability to influence and build trust with diverse stakeholders including executives.
  • Valid Passport with ability to travel internationally up to 20%.
  • Exceptional analytical skills with data-driven decision-making abilities.

Responsibilities

  • Lead the global response function to enhance Medtronic's responsiveness.
  • Build a leading response program safeguarding personnel and assets.
  • Define global incident response procedures for consistent handling.
  • Establish thresholds for incident escalation to manage crises effectively.
  • Manage security vendors and ensure adherence to service level agreements.

Benefits

  • Health, Dental, and Vision insurance.
  • Health Savings Account and Flexible Spending Account.
  • Tuition assistance and reimbursement.
  • 401(k) plan with employer contribution and match.
  • Employee Stock Purchase Plan and Incentive plans.
Full Job Description
We anticipate the application window for this opening will close on - 7 Aug 2026

We are seeking a Director of Global Response to join Medtronic's Global Security function within the Global Facilities & Security. Medtronic's Global Security function is responsible for keeping our people, assets, and products safe and secure globally.

In this hands-on, high-impact role, you will be the face and leader of Medtronic's global response team - responsible for guiding Medtronic through its response to incidents, events, and crises. You will be accountable for managing Medtronic's response to facilities events - leveraging our Global Response Center, security incidents, threat investigations, and global crises as they arise. You will be the key point of reference for responding to any incident that impacts Medtronic's staff, facilities, or ability to deliver our products - the face of our global response.

This position will be onsite, based at a Medtronic site in the contiguous United States:
  • Mounds View, MN / Minneapolis, MN (Twin Cities Campus)
  • Irvine, CA / Santa Ana, CA (Orange County Campus)
  • Carlsbad, CA
  • Tempe, AZ
  • Boulder, CO / Lafayette, CO (Colorado Campus)
  • Danvers, MA or Billerica, MA (Greater Boston area)
  • Dexter, MI
  • Grand Rapids, MI
  • Mystic, CT / North Haven, CT
  • Warsaw, IN
  • Memphis, TN
  • Swedesboro, NJ
  • Eatontown, NJ
  • Fort Worth, TX
  • Jacksonville, FL
  • Miami Lakes, FL

Requires up to 20% travel per year.

As the Director of Global Response, your key responsibilities will be:
  • Lead a global response function into the future with the focus on being the responsive function at Medtronic.
  • Build a world-leading response program that protects the safety and security of our people and assets - regardless of location or time of day.
  • Clearly define response operating procedures to ensure Medtronic responds to incidents in One Best Way - consistently, globally.
  • Ensure thresholds are in place for the escalation of incidents to crises - again, ensuring Medtronic is as responsive as possible to global events
  • Manage security vendors through a rigorous model; define service level agreements (SLAs) and hold partners accountable.


Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements and your permanent address are evident on your resume.
  • Bachelor's degree and a minimum of 10+ years of experience in program management, operations, or workplace services within a large-scale corporate environment and 7+ years of managerial experience, OR an advanced degree with a minimum of 8 years of experience in program management, operations, or workplace services within a large-scale corporate environment and 7+ years of managerial experience.
  • Demonstrated experience managing 24x7 incident response and managing executive-level crisis response.
  • Proven track record of leading large-scale organizational transformations.
  • Ability to influence and earn trust with a diverse set of stakeholders, including executive leadership.
  • Must maintain a current and valid Passport, with the ability to travel internationally up to 20%.


Nice to Have (Preferred Qualifications)
  • Exceptional analytical skills with the ability to use data (e.g., SQL, Power BI, or Tableau) to drive decision-making and uncover actionable insights.
  • Strong "bias for action" with the ability to navigate ambiguity and deliver results in a fast-paced environment.
  • Deep understanding of industry trends in security and facilities operations.
  • Excellent communication and presentation skills.


For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. a7 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official [redacted].com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [redacted].

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$164,800.00 - $247,200.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

This position is eligible for an annual long-term incentive plan.

The base salary range is applicable across the United States, excluding Puerto Rico. Base pay is based on numerous factors and may vary by job-related knowledge, skills, experience, etc. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

Medtronic plc is an Irish-domiciled multinational medical device company that develops and manufactures medical device technologies and therapies to treat chronic diseases worldwide. Medtronic was founded in 1949 in Minneapolis, Minnesota, as a medical equipment repair shop. Today, the company operates in more than 160 countries and employs over 90,000 people. Medtronic's primary products include implantable pacemakers and defibrillators, insulin pumps, spinal and neurostimulation devices, surgical tools, and patient monitoring systems. The company is committed to improving patient outcomes and expanding access to healthcare through innovative medical technologies.
Learn more about Medtronic
Size
95,000 employees
Market Cap
$102.7 billion
Industry
Net Income
$2.8 billion
Founded
1949
5 Year Trend
+1.3%
Revenue
$27.9 billion
NASDAQ

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