Associated Bank

Director of Fraud Operations

Associated Bank$150K — $258K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Risk, Compliance, Audit, or a related field, or equivalent experience
  • 10+ years in fraud risk management or financial crimes investigations
  • 5+ years of leadership experience in fraud or risk functions
  • Strong knowledge of fraud prevention and detection frameworks
  • Preferred: Master's degree or financial crimes-related certification (CAMS, CFE)

Responsibilities

  • Lead the bank's fraud prevention and detection program.
  • Develop and execute the fraud program roadmap and governance framework.
  • Analyze fraud trends and risks to strengthen controls.
  • Optimize fraud tools and detection strategies to enhance effectiveness.
  • Partner with various teams to coordinate fraud risk management efforts.
  • Influence enterprise initiatives by integrating fraud controls into projects.
  • Monitor performance indicators and program effectiveness to guide decisions.
  • Build and develop a high-performing team through coaching and talent development.

Benefits

  • Retirement savings options including 401(k) and Pension plans
  • Paid time off for community volunteering
  • Engagement in diversity-focused Colleague Resource Groups
  • Professional development and advancement opportunities
  • Bonus benefits including well-being programs and incentives
  • Personal banking, loan, investment, and insurance benefits
Full Job Description
Lead Associated Bank's enterprise fraud prevention and detection strategy, helping protect our customers, colleagues, and the bank from evolving fraud threats. This role oversees fraud monitoring, controls, tool optimization, and loss prevention while partnering across the organization to strengthen risk management and customer experience. You'll have the opportunity to shape strategy, lead a high-performing team, and drive meaningful impact across the bank.

Key Accountabilities

  • Lead the bank's fraud prevention and detection program, including monitoring, decisioning, and fraud loss mitigation strategies.
  • Develop and execute the fraud program roadmap, governance framework, policies, and operating practices.
  • Analyze fraud trends, risks, and regulatory expectations to strengthen controls and reduce losses.
  • Optimize fraud tools, rules, and detection strategies to improve effectiveness and reduce false positives.
  • Partner with business, operations, disputes, and financial crimes teams to drive a coordinated fraud risk approach.
  • Influence enterprise initiatives by ensuring fraud risks and controls are considered throughout design and implementation.
  • Monitor key performance indicators, loss metrics, risk assessments, and program effectiveness to support informed decision-making.
  • Build and develop a high-performing team through coaching, succession planning, and talent development.


Education & Experience

Required
  • Bachelor's degree in Risk, Compliance, Audit, or a related field, or equivalent experience
  • 10+ years of experience in fraud risk management, financial crimes investigations, or related risk/compliance functions within financial services
  • 5+ years of leadership experience managing teams or providing oversight in fraud, investigations, or risk functions
  • Strong knowledge of fraud prevention, detection, monitoring, and control frameworks


Preferred
  • Master's degree
  • CAMS, CFE, or other financial crimes-related certification
  • Experience leading fraud strategy, tool optimization, and enterprise-wide fraud initiatives
  • Strong understanding of regulatory expectations and industry best practices


Why You'll Love Working Here

At Associated Bank, you'll join a collaborative organization that values innovation, integrity, and continuous growth. We invest in our colleagues through leadership development, career mobility, and opportunities to make a measurable impact on the communities and customers we serve. Apply today to make an impact.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Competitive salaries with professional development and advancement opportunities.
  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
  • Personal banking, loan, investment and insurance benefits.


The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$150,920.00 - $258,720.00 per year

About Associated Bank

Associated Bank is a regional bank that provides a wide range of financial products and services to individuals, businesses, and organizations. The bank offers personal and business banking, wealth management, and insurance services, and operates more than 200 locations throughout Wisconsin, Illinois, and Minnesota. Associated Bank was founded in 1861 and has a long history of serving its communities and customers. The bank is committed to providing exceptional customer service and building strong relationships with its customers.
Learn more about Associated Bank
Size
4,900 employees
Industry
Founded
1874

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