Accor

Director of Food and Beverage

Accor$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Food & Beverage management within a luxury hotel
  • Strong professional appearance and grooming
  • In-depth knowledge of fine dining and banquet operations
  • Exceptional communication skills
  • Extensive food and wine expertise
  • Proven ability to mentor and develop future leaders
  • Strong budgeting and forecasting capabilities
  • Experience in expense management
  • Excellent interpersonal skills with the ability to engage diverse teams
  • Experience in coordinating special events

Responsibilities

  • Deliver consistently professional and engaging guest service
  • Manage daily operations of the Food & Beverage Division
  • Drive innovative menu concepts and promotions
  • Support Food & Beverage departments to meet financial targets
  • Prepare and manage annual budgets responsibly
  • Develop and execute marketing plans and strategies
  • Ensure high standards in guest service and operational efficiency
  • Respond proactively to customer needs and feedback
  • Oversee recruitment, training, and development of F&B staff
  • Ensure compliance with health, safety, and sanitation standards

Benefits

  • Paid time off
  • Medical, Dental, and Vision Insurance
  • 401K plan
  • Complimentary meal during shifts
  • Employee benefit card for discounts across Accor
  • Access to learning programs for skill enhancement
  • Opportunities for corporate social responsibility initiatives
  • Career development with promotion possibilities internationally
Full Job Description
Job Description

The Director of Food & Beverage must be creative, dynamic, enthusiastic, and passionate. They will lead with vision and innovation, ensuring world-class dining experiences while driving profitability. The Director will work to achieve maximum sales and profits, as well as enhance guest satisfaction and employee engagement, while adhering to established company policies and luxury brand standards. They will establish strong cross-functional collaboration, forming a close working relationship with the Executive Committee and Department Heads. Proven ability to drive accurate revenue forecasts, enhance profitability, and develop strong leadership within the team is essential.

ESSENTIAL JOB FUNCTIONS
  • Consistently offer professional, friendly and engaging service
  • Lead and manage the day-to-day operations of the Food & Beverage Division, ensuring all service standards are followed
  • Drive innovative promotions, menus and concepts, creating a destination of choice for both Hotel and external guests
  • Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
  • Prepare annual budgets and administer in a fiscally responsible manner
  • Develop, implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives
  • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
  • Respond to customer trends, needs, issues, comments and concerns to ensure a quality experience and enhance future sales prospects
  • Oversee the selection, training and development of all F&B employees to ensure timely recruitment and career growth
  • Implement and manage all company programs to ensure compliance; follow department policies, procedures and service standards
  • Ensure compliance with health, safety, sanitation, and alcohol awareness standards and policies, while supervising regular audits
  • Other duties as assigned


Qualifications

Essential:
  • Minimum 5 years' Food & Beverage managerial experience in a luxury hotel
  • Professional appearance and grooming standards
  • Extensive knowledge of fine dining and banqueting operations
  • Excellent communication skills
  • Extensive Food and Wine background
  • Ability to train and develop leaders
  • Excellent budgeting and forecasting ability
  • Knowledge of expense management
  • Excellent people skills
  • Ability to work with a diverse staff
  • Ability to coordinate special events


Additional Information

What's in it for you:
  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary Shift Meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academy designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
  • Career development opportunities with national and international promotion opportunities

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry

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