Sherwin-Williams

Director of Final Mile Logistics & Courier Mgmt.

Sherwin-Williams • $110K — $130K *
Cleveland, OH 44130In-Person
Transportation
5 - 7 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in supply chain, logistics, business administration, operations management, or related field.
  • 7-10 years of progressive leadership experience in logistics, transportation, or supply chain.
  • Experience managing third-party logistics and courier networks.
  • Strong analytical and operational problem-solving skills.
  • Proficiency in logistics management and reporting systems.
  • Extensive capabilities in Microsoft Office Suite and data analysis tools.

Responsibilities

  • Lead daily logistics and courier operations for safe, reliable, cost-effective services.
  • Manage asset utilization related to transportation services and equipment.
  • Control spend for delivery and courier operations in the US and Canada.
  • Identify and implement improvements for the delivery experience and operational efficiency.
  • Collaborate with internal systems to enhance transportation service delivery.
  • Negotiate contracts with courier management companies and service providers.
  • Direct teams to ensure efficiency, cost-effectiveness, and adherence to safety policies.

Benefits

  • Comprehensive benefits package including health and wellness programs.
  • Opportunities for professional development and continuous learning.
  • Support for work-life balance including flexible working conditions.
  • Engagement in a collaborative and innovative company culture.
  • Networking opportunities with industry leaders and peers.
Full Job Description
Job Description

Position is not remote/hybrid and will report to our Cleveland Global Headquarters.

Responsibilities

  • Lead daily logistics and courier operations provided to our NOAM (and other regions as required) store/customer locations to ensure safe, reliable, and cost-effective delivery services.
  • Direct asset management associated with transportation services for stores, including trucks, Telematics devices, software, handheld mobile communication devices, and any other ancillary equipment required for customer and store deliveries.
  • Manage spend associated with the delivery and courier operations in the US and Canada.
  • Direct activities associated with commerce via transportation services such as e-commerce, and continuously identify opportunities to improve the delivery experience for our stores, drivers, and customers while also creating opportunities for efficiency improvements directly or indirectly related to transportation in the stores, at customer delivery sites, and on the trucks.
  • Partner with internal counterparts on how supporting systems such as POS, UKG, HCM, etc. can best support the needs of transportation services in providing safe, efficient, and prompt deliveries for our stores and customers.
  • Assist in leading team that acts as a Sherwin-Williams Center of Excellence by developing and negotiating contracts with courier management companies, and other ancillary service providers as needed.
  • Direct teams to ensure consistent management, reporting, and administration processes across groups, divisions, and countries to ensure cost effectiveness, process efficiencies, and that safety/fleet policies are being adhered to and updated when necessary.
  • Interact with Leadership and communicate with direct reports and vendors to ensure the highest level of safety and service to our employee drivers.
  • Assist in development of future strategies for productivity, fleet management, organizational structure, etc. to ensure highest level of support to business growth initiatives.
  • Provide innovative metrics to ensure performance is aligned with goals and strategy.
  • Responsible for ensuring reporting to leadership is accurate, informative and provides key indicators of progress.
  • Monitor and control spend associated with deliveries and courier agreements, as well as developing solutions/alternatives to create additional cost efficiencies where necessary.
  • Lead operational improvement projects and implement necessary changes while maintaining effectiveness of all other aspects of transportation and courier operations.
  • Identify and evaluate solutions to optimize asset utilization while enhancing customer responsiveness across the entire supply chain.
  • Utilize operational tools such as Six-Sigma and Lean to define opportunities, establish metrics, and measure progress of key projects.
  • Collaborate and facilitate interaction with various business units and divisions to ensure that consistent improvement programs and initiatives are introduced as often as possible across SHW, and that best practices are being communicated.
  • Direct the management team of couriers which manages relationships with 150+ couriers across NOAM.
  • Manage regional transportation, distribution, and courier activities.
  • Monitor service levels, delivery performance, and operational KPIs.
  • Implement strategies and process improvements that increase efficiency and customer satisfaction.
  • Support business continuity and contingency planning for transportation disruptions.
  • # of Employees Supported: 35,000
  • # of Direct Reports: 2 Direct, 8 Indirect
  • Geographic Regions Supported: NOAM and other regions as required
  • Supports 3.0M_+ Deliveries
  • Direct P&L Management of $20M+
  • Indirect influence on delivery related expenses of $250M+
  • Heavily influences $2.5B+ sales through delivery service


Qualifications

Required:
  • Bachelor's degree in supply chain, Logistics, Business Administration, Operations Management, or related field.
  • 7-10 years of progressive stores, logistics, transportation, courier, or supply chain leadership experience.
  • Experience in managing third-party logistics providers, transportation vendors, and courier networks.
  • Strong analytical, financial, and operational problem-solving skills.
  • Proficiency with logistics management systems, transportation systems, and performance reporting tools.
  • Extensive Microsoft Office Suite Capabilities
  • Extensive Data Analysis, interpretation, and presentation systems
  • Use of other office systems such as email, calendar, and other ancillary functions
  • Transportation and telematics systems


Preferred:
  • MBA
  • Six-Sigma Certification as a Green/Black Belt
  • Lean Operations and Transactional Lean training
  • Large system implementation experience
  • Multi-site operational leadership experience


Travel
  • 40%


About Sherwin-Williams

The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products to professional, industrial, commercial, and retail customers in North and South America, Europe, and Asia. It operates in three segments: Paint Stores, Consumer, and Global. The Paint Stores segment sells paint, coatings, and related products to end-use customers. This segment markets and sells Sherwin-Williams branded architectural paints and coatings, industrial and marine products, and original equipment manufacturer product finishes and related items.

Sherwin-Williams Careers

Join the vibrant team at Sherwin-Williams, a leader in the paint and coatings industry, and contribute to a legacy of innovation and leadership. As a company committed to growth and excellence, Sherwin-Williams offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic and supportive environment. Work You’ll Do At Sherwin-Williams, we empower our team to bring their creativity and expertise to various roles, driving transformative results across the business landscape. Our commitment to professional growth and diversity training ensures that every team member can thrive. Lead in a Culture of Innovation Sherwin-Williams stands at the forefront of the coatings industry, blending tradition with advanced technology. Our culture is built on a foundation of innovation, leadership, and a relentless pursuit of excellence. Join us and lead the way in developing new solutions that impact markets globally. Engage with a Global Team Collaborate with over 60,000 dedicated professionals worldwide who are as passionate about materials science as they are about creating beautiful and durable finishes. At Sherwin-Williams, you’ll work alongside industry experts and leaders who are pioneering new paths in the coatings sector. Sherwin-Williams Careers and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are ready to paint the world with us. From research and development to marketing and sales, the career paths at Sherwin-Williams are as diverse as our product lines. Do Innovative Work Engage in projects that challenge the status quo and contribute to sustainability and efficiency in the industry. Our team at Sherwin-Williams harnesses the power of cutting-edge technology and collective expertise to lead the market in innovation and quality. Be Part of a Great Team Sherwin-Williams is not just a workplace. It is a community where you can build lasting relationships through professional networking and collaborative team efforts. Our inclusive environment supports diversity and is designed to help you reach your full potential. Future-Proof Your Career With a wide array of benefits, continuous training programs, and a focus on internal growth and promotions, Sherwin-Williams is committed to helping you shape a long and successful career. Whether you are looking for a full-time position, an internship, or leadership roles, the opportunities are vast. Explore Job Opportunities and Internships Start your professional journey with Sherwin-Williams by exploring various employment and internship opportunities that match your skills and interests. We are hiring creative, curious, and motivated individuals ready to make a significant impact. Stay Connected Join Our Team Search open positions, submit your resume, and prepare for your interview with us. At Sherwin-Williams, we look for individuals who are solution-driven and ready to contribute to our culture of innovation and excellence. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Sherwin-Williams. Join Sherwin-Williams today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Your future starts here!
Learn more about Sherwin-Williams
Size
61,626 employees
Market Cap
$61.6 billion
Industry
Food & Beverages
Net Income
$2 billion
Founded
1866
5 Year Trend
+11%
Revenue
$18.3 billion
NASDAQ
SHW
* Ladders Estimates

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