Compass

DIRECTOR OF EXECUTIVE CONFERENCE SERVICES - Pipeli

Compass$130K — $140K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree, preferably in hospitality
  • Ten years of experience in events/conference centers, ideally in a corporate setting
  • Exceptional quantitative, verbal, and written communication skills
  • Proven experience in budget management
  • High standards of personal integrity and ethical behavior
  • Willingness to grow and learn within an esteemed hospitality company

Responsibilities

  • Lead strategic direction for the corporate conference center account
  • Cultivate strong relationships with clients, guests, and internal stakeholders
  • Develop and empower team members to sustain premium service standards
  • Champion innovation and proactive solutions for continuous improvement
  • Oversee financial aspects, including P&L management and budgeting
  • Manage daily operations ensuring detail-oriented guest experiences

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
Full Job Description
Salary: $130000 - $140000 / year

Other Forms of Compensation: bonus

Pay Grade: ((payGrade_obj))

Job Summary

Reporting directly to the District Manager, the Director of Executive Conference Services is responsible for overseeing the daily operations of a corporate conference center account. This leadership role requires exceptional communication skills, the ability to manage multiple priorities, and a proven success in team leadership and client relationship management. The Director ensures the consistent delivery of high-quality service standards across all locations.

Key Responsibilities:
  • Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
  • Cultivates strong relationships with the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience.
  • Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
  • Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
  • Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
  • Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.


Preferred Qualifications:
    • Bachelor's degree, hospitality preferred
    • Ten years events/conference center experience, preferably in a corporate environment
    • Superior quantitative, oral and written communications and problem-solving/strategizing skills
    • Previous experience managing a budget
    • Conformity to the highest standards of personal integrity and ethical behavior
    • Desire to learn and grow with a top notch hospitality company

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Associates at Corporate are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID:

Compass Corporate

JEANNE M LANE

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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