Director of Enrollment

National Louis University

$70K — $105K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; significant experience in higher education will be considered.
  • Minimum 3 years in enrollment management or admissions, with a proven enrollment success record.
  • 3 years of experience in forming partnerships with employers or community organizations.
  • Proficient in CRM systems like Salesforce or Power BI; skilled in data analysis.
  • Proven ability to motivate and nurture a positive team culture with high accountability.
  • Experience in training and developing teams to excel in their roles.
  • Proactive in identifying and resolving problems effectively.

Responsibilities

  • Supervise 4-5 enrollment specialists to achieve enrollment targets based on data and student interactions.
  • Build relationships with employers for enrollment pipelines and tailored education pathways.
  • Meet and exceed enrollment goals through various engagement strategies, including calls and interviews.
  • Collaborate with departments to enhance the student enrollment experience and ensure efficient processes.
  • Work with marketing to align recruitment strategies and provide necessary support materials.
  • Represent the enrollment team at outreach events like open houses and high school visits.

Benefits

  • Health Insurance benefits
  • Retirement benefits
  • Paid Time Off
  • Educational Opportunities
  • Personal and professional growth opportunities in a collaborative environment.
Full Job Description
What You Will Do:

The Director of Enrollment at National Louis University plays a critical leadership role in driving the enrollment strategy and engaging with prospective students to guide them through the entire enrollment process, from inquiry to registration. This individual will be responsible for directly enrolling students, managing a team of enrollment specialists, building and maintaining employer partnerships, and enhancing processes to optimize student engagement and success. The ideal candidate is a dynamic, results-driven leader with a passion for higher education, student-centered services, and innovation.

Essential Responsibilities

  • Supervise approximately 4-5 enrollment team members, managing all aspects of performance through data and observations of student interactions to ensure success in the achievement of enrollment objectives.
  • Build and maintain strategic partnerships with employers to create pipelines for student enrollment. Collaborate with corporate partners to develop customized education pathways that meet workforce needs.
  • Accountable for meeting and/or exceeding enrollment objectives both as an individual and as an enrollment team using a variety of enrollment activities such as phone contact, personal interviews, and following up with students to help them navigate the enrollment process for the institution.
  • Work closely with other departments such as marketing, business development, student finance and the other enrollment teams to ensure a seamless and supportive student experience. Collaborate with key management of college programs to professionally represent the enrollment team, attend open houses and high school events, and ensure a seamless and efficient enrollment process. Collaborate with the marketing department to provide insight into marketing strategies and to ensure the team has access to appropriate collateral materials for student recruitment purposes.


Qualifications

  • Bachelor's degree, strongly preferred, but those with significant experience including managing and developing an enrollment/admissions team in Higher Education, will also be considered.
  • Minimum of 3 years of experience in enrollment management, admissions or related roles with a proven track record of meeting and/or exceeding enrollment objectives.
  • Minimum of 3 years of experience building partnerships with employers or community organizations.
  • Background and proficiency with navigating a CRM system (i.e. Salesforce, Power BI, etc.) including the ability to analyze data to identify areas for improvement and manage team performance.
  • Experience effectively motivating team members to achieve objectives while creating an uplifting and positive culture within the department. Ensures the department is positive and collaborative with all departments within the college and that the lines of communication are open and clear. Creates a team environment that understands accountability of the job and nurtures a high level of professionalism among all team members.
  • Proven track record of training and developing teams to maximize their ability to achieve success. Ability to help each team member to understand selling concepts as well as how to effectively utilize technology to achieve objectives.
  • Ability to take a proactive approach to anticipating, solving and preventing problems.


NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Compensation and Benefits

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities. Additional information regarding full-time staff benefits can be found here.

The salary range of the grade for this position is $70,086 to $105,129 annually. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Offers are based on multiple factors permitted by law, including but not limited to: budgetary considerations, job-related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity.

Application Instructions

Please Include the following along with your application:
  • Resume (Required)
  • Cover Letter (Optional)
  • Current NLU employees please also submit an Internal Posting Form

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