Location : Upland
Job Type: Full Time Staff
Job Number:
Area: Provost
Department: Taylor University Online
Opening Date: 04/22/2026

Summary

Position Summary
The Director of Digital Learning provides strategic leadership and oversight for the development, implementation, and continuous improvement of online and hybrid programs at Taylor University. This role ensures that online learning initiatives align with the institution's mission, Christian values, and broader strategic goals. Reporting to the Executive Director of Digital and Extended Learning, this role emphasizes the practical implementation of online and hybrid education through effective instructional design processes, learning technologies, and scalable systems while maintaining high-quality standards and regulatory compliance.
Serving as the central point of contact for online education, the Director fosters cross-departmental collaboration with Academic departments, Enrollment, Marketing, Student Services, IT and other key areas to streamline operations and optimize the student experience.
The Director is responsible for faculty and staff development related to online teaching & learning, ensuring effective online teaching methodologies, integrating faith into learning, and providing professional training opportunities. They oversee online learning strategy and implementation of the Learning Management System (LMS) and other educational technologies, working closely with System Administrators to ensure accessibility and compliance.
This position requires a strong commitment to Christian faith, as the Director affirms Taylor University's Statement of Faith, practices the Life Together Covenant, and upholds the institution's foundational documents. Through strategic vision, leadership, and collaboration, the Director of Online Learning plays a critical role in advancing Taylor University's mission and expanding the impact of its online education programs.
Duties and Responsibilities

Faith and Institutional Commitment

• Testify to personal experience of salvation in Jesus Christ, affirm belief in the University's Statement of Faith, abide by and practice the Life Together Covenant, and personally agree with and support the Foundational Documents of Taylor University.

Strategic Leadership and Program Development

• Develop and implement a comprehensive, long-term strategy for online learning, ensuring alignment with the institution's broader strategic plan and Christian values.
• Oversee the design, development, and continuous improvement of online programs, collaborating with faculty and instructional designers to ensure best practices in curriculum and pedagogy.
• Work with academic departments to ensure alignment with academic protocols and procedures.

Quality Assurance and Compliance

• Lead accreditation and regulatory compliance processes ensuring all online programs meet relevant standards and best reflect the Christian mission.
• Champion and enforce quality standards by regularly assessing courses, analyzing data, and collaborating with departments to implement online-appropriate curriculum and pedagogies that enhance student engagement and outcomes.

Cross Departmental Collaboration and Operations Management

• Lead cross-departmental collaboration, serving as a central point of contact for stakeholders (e.g., Academic departments, Enrollment, Marketing, Student Services, IT), fostering alignment and efficiency.
• Evaluate and optimize administrative processes (e.g., project timelines, resource allocation, budgeting) to streamline workflows and uphold operational excellence.
• Ensure alignment between online academic program delivery and student support services.
• Collaborate with admissions and student services to streamline the online student experience.
• Monitor student engagement and persistence trends, identifying and addressing barriers to success.

Faculty and Staff Development

• Provide training and professional development for faculty and staff, promoting effective online teaching methodologies, digital tools, and the integration of faith into learning.
• Carry out supervisory responsibilities for online faculty, support staff, and contracted instructional designers in accordance with Taylor's policies and applicable laws. This includes managing Online Teaching Agreements and Subject Matter Expert Agreements, as well as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; and addressing complaints and resolving problems.
• Develop self-service resources, tutorials, and guides to promote faculty independence.

Technology and Learning Management Systems

• Oversee the Learning Management System (LMS) and other educational technologies, coordinating with IT to resolve technical issues and ensure accessibility and compliance.
• Direct and supervise instructional design efforts, including the work of the Instructional Designer/s.
• Ensure the application of best practices in online pedagogy, multimedia learning, and course design.

Other Responsibilities

• Other duties as assigned.

Typical Qualifications

Required

• Master's degree in Instructional Design, Educational Technology, Higher Education Administration, or a related field.
• At least 5 years of progressive leadership experience in online learning or instructional technology, preferably within higher education.
• Demonstrated expertise in course design, online pedagogy, and project management.

Preferred

• Doctoral degree in a related field.
• Experience with accreditation processes, universal design for learning (UDL), and/or competency-based education.
• Proven track record of successful team leadership and budget management in a higher education context.

Supplemental Information

Skills and Competencies
Required

• Strong leadership skills, with the ability to inspire cross-functional teams and manage complex projects.
• Excellent written and verbal communication skills, adept at collaborating with diverse stakeholders and leading training sessions.
• Technical proficiency with common LMS platforms (e.g., Brightspace, Canvas, Blackboard, Moodle), digital learning tools, and project management software.
• Analytical mindset, using data to identify trends, recommend improvements, and guide strategic decisions.
• Commitment to Christian values and the ability to integrate faith into service, teaching, and leadership.

Preferred

• Familiarity with emerging online education models, such as micro-credentials, OER, and competency-based education.
• Experience in external partnerships for program development or collaborative ventures.

01

Please use this link (https://www.taylor.edu/_docs/about/offices/registrar/undergrad-catalog/foundation.pdf) to navigate to the Taylor University website to review the following documents, which are part of our Foundational Documents: - Mission Statement- Statement of Faith- Sanctity of Life Statement- Statement on Human Sexuality- Multicultural Philosophy Statement

• Yes, I have read this page in its entirety and understand its contents
• No, I have not read this page in its entirety or I do not understand its contents.

02

In reference to the Foundational Documents: Do you personally support these statements to be your own example of belief, and if hired by Taylor University, would you agree to abide by the Life Together Covenant, Sanctity of Life Statement, the Statement of Human Sexuality, the Statement on Multicultural Philosophy, Taylor University Mission Statement, and Statement of Faith?

• Yes
• No

Required Question