Director of Digital Content Strategy

Flock Safety

• $200K — $250K *
US-AnywhereRemote in United States
Media
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in social media strategy, especially in fast-paced tech or civic-tech environments.
  • Proven track record in building and scaling social media engagement from zero.
  • Expertise in major platforms like LinkedIn, X, Instagram, and YouTube.
  • Strong blend of creativity and analytical skills; adept at campaign design and performance tracking.
  • In-depth understanding of brand development and audience engagement strategies.
  • Experience managing sensitive online communications with professionalism.
  • Adept in social listening and analytics tools for strategy enhancement.

Responsibilities

  • Develop and execute a comprehensive social media strategy across multiple platforms.
  • Establish Flock's brand voice through engaging and trust-building content.
  • Oversee day-to-day management of social channels and content publishing.
  • Collaborate with creative teams to support major campaigns and product launches.
  • Utilize audience insights to drive growth and adapt strategies as needed.
  • Scale social engagement into a performance-focused engine with clear KPIs.
  • Build and expand a high-performing social media team.

Benefits

  • Flexible PTO and 11 company holidays.
  • Comprehensive health benefits, including medical, dental, and vision with HSA match.
  • 12 weeks of fully paid parental leave for all employees.
  • $50,000 lifetime benefit for fertility, adoption, or surrogacy expenses.
  • Mental health support through Spring Health, tailored to individual needs.
  • Caregiver support services offered via Cariloop.
  • One-on-one sessions with equity tax advisors for financial guidance.
  • $150 monthly stipend to support remote work expenses.
  • $300 yearly productivity stipend for personal development resources.
  • One-time $750 home office setup allowance.
Full Job Description
The Opportunity

Reporting directly to the CMO, the Director of Digital Content Strategy will be responsible for building our social presence from the ground up and scaling it into a powerful, multi-platform engine focused on brand, engagement, and growth.

This is a unique opportunity to design Flock's social media strategy, voice, and playbook at scale, shaping how millions perceive our mission. We're seeking a creative, data-driven leader who excels at balancing brand storytelling with tactical execution. You will lead both the strategy and day-to-day management of Flock's social channels, driving significant growth over the next 12-18 months and defining what "best-in-class" civic-tech social looks like.

Key Responsibilities:
  • Develop and execute a bold, multi-platform social media strategy (LinkedIn, X, Instagram, YouTube, and other emerging platforms).
  • Build Flock's brand voice across social, shaping content that drives awareness, trust, and engagement across B2G and B2B audiences.
  • Manage the daily operation of Flock's channels, content calendars, publishing, engagement, and real-time brand moments.
  • Partner with brand, creative, content, and comms teams to ensure social amplifies major campaigns, product launches, and storytelling initiatives.
  • Drive growth through audience insights, social listening, competitor benchmarking, and trend spotting.
  • Scale social into a performance engine: set KPIs, measure results, and use analytics to guide constant iteration.
  • Recruit and grow a small but mighty social team as the function scales.
  • Serve as an internal expert and evangelist on how social can drive pipeline, brand affinity, and community impact.


The Skillset
  • 10+ years of proven experience in social media strategy and execution, ideally in high-growth tech, civic-tech, and/or mission-driven companies.
  • Demonstrated success in building and scaling social followings and engagement from scratch.
  • Deep expertise across LinkedIn, X, Instagram, YouTube, and other emerging platforms.
  • A strong blend of creative and analytical skills, with a proven ability to concept award-worthy campaigns and prove their impact with data.
  • Excellent understanding of brand building, tone of voice, and audience psychology.
  • Experience managing crisis comms and sensitive conversations online with nuance and professionalism.
  • Skilled at using social listening, analytics, and publishing tools.
  • Strong cross-functional collaboration and communication skills; ability to partner with executives, sales, comms, and product marketing.
  • Comfortable working fast, iterating, and testing bold ideas in public view.

Feeling uneasy that you haven't ticked every box? That's okay; we've felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90-day plan you will receive if you were to be hired as a Director of Digital Content Strategy at Flock Safety.

First 30 Days
  • Audit Flock's current social footprint and benchmark against top competitors.
  • Define the Y1 social strategy, including detailed KPI setting, content strategy, and brand tone of social in partnership with the CMO and comms team.
  • Build the first 90-day editorial and channel plan.

First 60 days
  • Launch restructured content calendars across LinkedIn, X, IG, and YouTube.
  • Establish reporting dashboards and define success metrics (growth, engagement, reach, sentiment, share of voice).
  • Deliver first viral or breakout campaign moments to signal a new era of Flock social.

90 Days and beyond
  • Own day-to-day social execution with clear rhythms and repeatable frameworks.
  • Show measurable growth in followers, engagement, and share of voice across priority platforms.
  • Present a 12-month roadmap for scaling social-including team needs, budget, and bold creative initiatives.


Salary & EquityIn this role, you'll receive a starting salary between $200,000 and $250,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

Location

We're building the impossible, together. To drive innovation through in-person collaboration, we're prioritizing candidates in our key hubs: Atlanta, Austin, Boston, Chicago, Denver, Los Angeles, New York City, and San Francisco. While we value the energy of our hub communities, we embrace remote work and welcome applications from exceptional talent across the United States.

The Perks

Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.

Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.

Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

WFH Stipend: $150 per month to cover the costs of working from home.

Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.

Home Office Stipend: A one-time $750 to help you create your dream office.

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