Director of Data Science - Patient Experience (Remote)

Rula Health$130K — $160K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of professional experience
  • Bachelor's degree or higher in Data Science, Math, Economics, Computer Science, Statistics, or related fields
  • 5+ years in data analytics or data science with cross-functional support
  • Proven people management experience
  • Ability to communicate technical data insights to non-technical stakeholders
  • Strong expertise in statistical analysis and A/B testing
  • Deep understanding of product analytics and marketplace metrics, with practical experience translating insights into actions.

Responsibilities

  • Lead data analyses to develop product features addressing consumer pain points
  • Collaborate with Product Managers, Engineers, and Researchers
  • Manage a dedicated data science team focused on business and product performance
  • Design and conduct experiments to inform product planning
  • Translate technical findings into actionable strategies that support user engagement and retention
  • Drive personal projects while guiding analysts in their tasks

Benefits

  • 100% remote work environment with a focus on work-life balance
  • Full transparency of pay ranges regardless of living location in the U.S.
  • Comprehensive health benefits including dental and vision
  • Access to a 401(k) plan
  • Generous time-off policies including company-wide shutdown weeks
  • Paid parental leave for all parents
  • Employee Assistance Program (EAP) for mental and physical health
  • Quarterly stipend for team-building activities
  • Community and employee resource groups fostering belonging
  • Home office stipend for new hires and monthly internet assistance
  • Year-round wellness initiatives and a wellness stipend
Full Job Description
Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

Day-to-day, you will lead analyses to help develop product features that address key consumer pain points, working closely with Product Managers, Engineers, Researchers and Data Engineers. You will lead a dedicated data science team tasked with analyzing business and product performance, as well as designing and conducting experiments, and contributing to product planning. This role sits at the heart of our mission; your work will directly impact hundreds of thousands of people by helping them access the care they need and stay with it long enough to truly get better. This is a player-coach role, where we expect you to both guide analysts' work as well as drive your own projects

Required Qualifications
  • 10+ years of related professional experience.
  • Bachelor (or higher) degree with background in Data Science Math, Economics, Computer Science, Statistics or other quantitative fields
  • 5+ years of experience in data analytics or data science, supporting multiple ends of a business with analytical recommendations (i.e. Sales, Clinical Operations, Finance, Customer Experience, etc.)
  • Solid people management experience, building and leading teams and developing talent
  • Demonstrated ability to translate technical findings to non-technical stakeholders; strong data storytelling
  • Deep experience with statistical analysis and A/B testing
  • Deep understanding of product analytics metrics (e.g., retention, conversion, engagement, churn) and marketplace balance metrics, with experience translating them into actionable insights.
  • Expert in Python and/or SQL, as well as familiarity with data visualization tools (Looker, Tableau, etc.)

Preferred Qualifications
  • Prior experience in high growth startup and/or consumer digital marketplace
  • Prior experience in healthcare
  • Ability to connect analytics insights to business strategy, influencing product decisions that drive revenue and growth.
  • Experience incorporating AI into Analytics/Data Science workflows
  • Experience with Machine Learning and Ranking systems

We're serious about your well-being! As part of our team, full-time employees receive:
  • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
  • 401(k) plan access: Start saving for your future
  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
  • Employee Assistance Program (EAP): Supporting your mental and physical health
  • Quarterly department stipend: Fun team-building activities or in-person gatherings
  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
  • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
  • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

About Rula Health

Rula Health Careers

Joining Rula Health presents an unparalleled opportunity to become part of a leading team in the healthcare industry, renowned for innovation and leadership in delivering exceptional patient care.

Work You'll Do

At Rula Health, professionals will find themselves at the forefront of the healthcare sector, helping to shape the future of medical services through cutting-edge technologies and practices. This is where industry expertise meets digital innovation to transform healthcare services. Lead in a unique position in the marketplace, leveraging deep industry knowledge and technological advancements to make a significant impact. Engage with a dynamic team of healthcare professionals and technology experts dedicated to navigating the complexities of healthcare innovation.

Rula Health Job Opportunities

Rula Health is building a market-leading team to drive transformation in healthcare services. The company offers a variety of job opportunities, from clinical roles to IT support, each contributing to the overarching goal of enhancing patient outcomes.

Innovative Work

Join the ranks of skilled professionals who are pushing the boundaries of what's possible in healthcare. Rula Health is a place where innovation is the norm, not the exception, fostering a culture of continuous improvement and creative problem-solving.

Professional Growth and Development

Embark on a career path that offers extensive growth opportunities. Rula Health is committed to professional development, offering diverse training programs, including leadership development and diversity training, to ensure every team member can reach their full potential.

Explore Career Paths

Rula Health not only offers job opportunities but also internships and entry-level positions that provide a stepping stone for those beginning their careers. These positions are crafted to build skills and provide valuable industry experience.

The Rula Health Employment Experience

Rula Health is dedicated to creating a workplace where diversity is celebrated, and inclusion is the bedrock of the company culture. The team is composed of passionate, curious, and solution-driven members who thrive in a collaborative and innovative environment.

Stay Connected

Join the Team

Discover open positions that align with your skills and interests. Rula Health is actively hiring and looks for professionals who are eager to contribute to a team and grow their careers within the healthcare industry. SEARCH RULA HEALTH JOBS

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