Job Description SummaryWe are seeking a Director of Data Architecture to lead the transformation of our enterprise data landscape and establish a modern, scalable, and business-aligned data strategy. This role will be responsible for resetting our data strategy roadmap, modernizing our data architecture, and building a high-performing data team that leverages and elevates existing talent.
The ideal candidate brings deep hospitality industry experience, with a strong understanding of hotel operations, commercial systems, and guest data ecosystems. They will partner closely with business and technology leaders to enable data-driven decision-making, operational efficiency, and enhanced guest experiences across our portfolio.
Job DescriptionData Strategy & Transformation- Assess the current data landscape and define a clear, actionable enterprise data strategy and roadmap.
- Establish a modern data architecture vision (cloud-first, scalable, governed, and secure).
- Lead the transition from siloed and fragmented data environments to a unified, enterprise data platform.
- Align data strategy with key business priorities including revenue optimization, owner engagement, guest experience, loyalty, and operational performance.
Architecture & Engineering Leadership- Define and implement data architecture standards, frameworks, and best practices
- Oversee design of data models, pipelines, integrations, and data platforms.
- Ensure interoperability across critical hospitality systems such as:
- Property Management Systems (PMS)
- Central Reservation Systems (CRS)
- Customer Relationship Management (CRM)
- Marketing Technology Platforms
- Revenue Management Systems (RMS)
- Financial and ERP platforms
- Drive adoption of modern tooling and approaches (e.g., real-time data, APIs, event-driven architecture).
Team Leadership & Development- Evaluate current team structure and build a high-performing data organization, leveraging and developing existing team members
- Define clear roles across data architecture, engineering, governance, and analytics enablement
- Recruit, mentor, and retain top data talent while fostering a culture of accountability, collaboration, and continuous improvement
- Establish agile ways of working to increase delivery speed and business alignment
Data Governance & Quality- Partner with business and IT leaders to establish and operationalize a data governance framework
- Define standards for data quality, master data management, metadata, and lineage
- Ensure compliance with relevant data privacy and protection regulations (e.g., GDPR, CCPA, PCI)
- Promote a culture of data ownership and stewardship across the organization
Business Engagement & Value Delivery- Serve as a strategic partner to Commercial, Operations, Finance, and Marketing teams
- Translate business needs into scalable data solutions that drive measurable outcomes
- Enable self-service analytics and reporting capabilities to reduce reliance on siloed BI efforts
- Drive use cases such as:
- Guest 360 and personalization
- Revenue and pricing optimization
- Franchise and owner reporting
- Operational performance analytics
QualificationsExperience- 10+ years of experience in data architecture, data engineering, or enterprise data leadership roles
- Significant experience within the hospitality, travel, or multi-unit operations industry
- Proven track record of transforming data environments and delivering enterprise data platforms
- Experience leading and scaling high-performing data teams
- Strong familiarity with hospitality systems (e.g., PMS, CRS, CRM, RMS)
Technical Expertise- Deep knowledge of:
- Data architecture patterns (data warehouse, lakehouse, data mesh, etc.)
- Cloud data platforms (e.g., AWS, Azure, GCP)
- ETL/ELT pipelines and data integration
- Data modeling (dimensional, operational, canonical)
- Experience with modern data tools and frameworks (e.g., Snowflake, Databricks, dbt, APIs, streaming technologies)
- Understanding of data governance, MDM, and data quality frameworks
Leadership & Business Skills- Strong executive presence with the ability to influence senior stakeholders
- Ability to bridge business and technology, translating strategy into execution
- Proven ability to lead through organizational change and transformation
- Excellent communication skills with both technical and non-technical audiences
Additional Job Information/Anticipated Pay RangePay range: $185,000 to $215,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific overall experience.
BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
