Job Title
Director of Data, Analytics & AI

Job Description
Sage is searching for a Director to lead the consolidation, modernization and AI-native transformation of its North American Data, Analytics & AI capability. This role exists to bring together today's disparate analytics, BI and data engineering teams into a single, cohesive, product-led function that operates as the trusted source of insight for the GTM organization.
This is an opportunity to lead a major data transformation program - consolidating fragmented data assets, tools and platforms into a unified, governed enterprise data ecosystem - while simultaneously upskilling the team for the AI-native era and embedding modern data management practices at scale.

This is a builder's role. You will own the forward-looking data acquisition strategy, define and execute the analytics and AI product roadmap, and apply UX and persona-driven thinking to ensure data products are adopted and trusted by GTM stakeholders. You will lead through influence in a global, matrixed organization, partnering with functions that do not directly report to them, and will personally coach the team to deliver deep analytical insight projects that drive measurable commercial outcomes.
To be successful, you must bring extensive enterprise data leadership experience, product lifecycle fluency (including SDLC), a track record of large-scale technology and database conversions, and the credibility to be a trusted adviser to GTM executives in a high-growth SaaS environment.

Key Responsibilities
Strategic Leadership:
• Develop and execute a comprehensive business intelligence and AI strategy aligned with SaaS business models and organizational goals.
• Own the North America go-to-market AI/BI strategy and roadmap, aligned to SaaS GTM objectives; set objectives and key results linked to revenue, retention, efficiency, and customer experience.
• Build and run a BI/AI Center of Excellence, standards, and reusable assets for GTM analytics.
• Champion the adoption of AI-powered tools and platforms to drive innovation and measurable business outcomes.
• Responsible for change management ownership for AI and executive stakeholder alignment.

AI Enablement & Innovation:
• Stand up agentic workflows (e.g., lead routing, forecast hygiene, account insights, next-best-action) and maintain lifecycle management (versioning, monitoring, rollback).
• Identify and prioritize AI use cases in sales enablement, marketing automation, and revenue operations (e.g., opportunity routing, churn detection, advanced analytics).
• Oversee the deployment, governance, and lifecycle management of AI agents and solutions.

Data Management:
• Establish and evolve BI and AI architecture to support reporting needs across multiple data sources and platforms.
• Oversee cloud data architecture (e.g., Snowflake/Databricks + ETL/ELT), semantic models, and self-service analytics; ensure scalability and cost discipline.
• Ensure data quality, lineage, and cataloging; partner with IT/Data Eng to maintain secure integrations with CRM (Salesforce), MAP, CS tools.
• Implement and govern a responsible AI framework including fairness, privacy, transparency, human oversight, risk reporting, and periodic audits. Own ethical AI practices such as bias mitigation, model transparency, and remediation planning.

Team Management:
• Lead and mentor a team of data analysts, BI professionals, and AI champions.
• Foster a culture of innovation and AI literacy, including training, certifications, and participation in AI hackathons.

Reporting, Analysis & Collaboration:
• Direct the creation of dashboards, reports, and visualizations that incorporate AI-driven insights.
• Analyze complex data sets using advanced analytics and machine learning to identify trends, patterns, and opportunities for improvement.
• Facilitate cross-departmental collaboration to ensure data- and AI-driven decision-making

Qualifications:
• Minimum of 5 years in leadership and 10 years of working experience in business intelligence, AI, data analytics, or a related field.
• Proven experience with BI tools (e.g., Tableau, Power BI, MicroStrategy), data management systems (Oracle DB, Snowflake), and AI platforms (Microsoft Copilot, Nexus).
• Experience in SaaS environments and working with Salesforce is an asset.
• Executive Influence & Stakeholder Management: Ability to engage senior leadership, drive consensus, and influence strategic decisions using data and AI insights.
• Change Leadership: Proven capability to lead organizational transformation, including AI adoption and analytics-driven culture.
• Business Acumen: Deep understanding of SaaS economics, GTM motions, and how AI/BI initiatives impact revenue, retention, and operational efficiency.
• Advanced Data Architecture Knowledge: Expertise in modern cloud data platforms (Snowflake, Databricks), semantic modeling, and scalable BI frameworks.
• Applied AI & Machine Learning: Hands-on experience with AI agent development, orchestration, and lifecycle management; familiarity with LLM-based solutions and predictive modeling.
• Data Governance & Responsible AI: Strong grounding in compliance (GDPR, CCPA, PIPEDA), ethical AI principles, and risk mitigation strategies.
• Program Management: Ability to manage complex, multi-workstream programs with clear OKRs tied to business outcomes.
• Budget & Vendor Management: Skilled in negotiating contracts, managing budgets, and tracking ROI for analytics and AI investments.
• Metrics & Impact Orientation: Expertise in defining and tracking KPIs/OKRs that link analytics initiatives to measurable business impact.
• Executive Storytelling: Ability to craft compelling narratives from complex data for C-suite audiences.

Perks? We have plenty.
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Function
Customer Operations

Country
United States

Office Location
Atlanta;Austin

Work Place type
Hybrid

Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at [redacted].
Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/