Postion: Director of Concessions Q2 StadiumSalary: Other Forms of Compensation: Bonus eligible
Pay Grade: 14
Job SummaryThe
Director of Concessions is responsible for the strategic leadership, operational management, and financial performance of all food, beverage, and concession operations within a large sports and entertainment venue. This position oversees the planning, execution, and continuous improvement of concession services during sporting events, concerts, festivals, and other live entertainment experiences. The Director of Concessions ensures exceptional guest satisfaction, maximizes revenue and profitability, maintains food safety and regulatory compliance, and leads a diverse team of managers, supervisors, and hourly staff.
The ideal candidate is a dynamic leader with extensive experience in high-volume food and beverage operations, strong financial acumen, and a proven ability to manage large teams in a fast-paced event environment. This role partners closely with venue leadership, culinary teams, premium services, warehouse operations, and external vendors to deliver best-in-class hospitality experiences while achieving organizational goals.
Key Responsibilities- Direct all concession operations across multiple locations, stands, kiosks, portable units, and point-of-sale outlets throughout the venue.
- Develop and execute operational strategies to maximize guest satisfaction, revenue growth, and profitability.
- Lead, mentor, and develop concession managers, supervisors, and frontline team members.
- Establish staffing plans and labor strategies to support venue events and business demands.
- Manage concession budgets, forecasting, inventory controls, food costs, labor costs, and financial reporting.
- Analyze sales performance and operational metrics to identify opportunities for increased efficiency and revenue generation.
- Ensure compliance with all local, state, and federal health, safety, sanitation, and alcohol service regulations.
- Collaborate with culinary, procurement, warehouse, and event operations teams to ensure seamless event execution.
- Oversee product selection, menu development, merchandising strategies, and innovation initiatives to enhance the guest experience.
- Maintain strong relationships with venue partners, sponsors, vendors, and stakeholders.
- Lead employee engagement, training, succession planning, and performance management initiatives.
- Implement and monitor security, cash-handling, inventory management, and loss-prevention programs.
- Ensure preparedness for large-scale events, emergency situations, and operational challenges.
Curious about Life at Levy? Check it out: Levy CultureAt Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
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