Director of Catering

New Castle Hotels and Resorts

$95K — $115K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in hotel catering or related field
  • Preferred degree in Hotel Management
  • Previous supervisory experience
  • Strong understanding of food and beverage standards
  • Familiarity with ProfitSword and Delphi tools

Responsibilities

  • Lead catering sales and event planning efforts
  • Maximize catering revenue and business opportunities
  • Collaborate with Chef on menu creation
  • Manage group room reservations and billing
  • Cultivate and maintain client relationships
  • Train and develop the catering team
  • Act as liaison between clients and operational departments

Benefits

  • Opportunity to lead a dynamic catering team
  • Influence menu and event design directly
  • Collaborative environment with culinary professionals
  • Focus on both client satisfaction and revenue growth
  • In-person work fostering stronger team relationships
Full Job Description
We are seeking an experienced, driven, and customer-focused Director of Catering to lead catering sales, event planning, and event execution for our full-service hotel. This leadership position is responsible for maximizing catering revenue, generating new business opportunities, developing lasting client relationships, and ensuring flawless execution of meetings, conferences, weddings, social events, and banquet functions.

The ideal candidate will be a strategic sales leader with a strong background in hotel catering, banquet operations, event planning, and hospitality management. This role requires an individual who can successfully balance revenue generation, team leadership, guest satisfaction, and operational excellence. This position reports directly to the Director of Sales & Marketing.

Responsibilities include, but are not limited to, meeting and event planning, collaborating with the Chef and Food and Beverage Director on menu creation, group room reservations, billing, forecasting, client relationships, and upselling opportunities.

The Director of Catering is also responsible for training, coaching, and developing the catering team to ensure consistent service, effective sales practices, and successful event execution.

Accountabilities: The Director of Catering is expected to enhance the reputation, optimize revenue and profitability of the department to maximize revenues. The Director of Catering is expected to exceed budgeted revenues while maintaining guest experiences. He/she must act as liaison between client and operating departments to ensure a successful meeting, events and generate repeat business.

Qualification Standards

Education & Experience:

  • At least 5 years of progressive experience in a hotel catering or related field
  • Degree in Hotel Management Preferred
  • Previous supervisory responsibility required


Other Abilities, Skills, Knowledge:

  • Thorough knowledge of F&B procedures and serving standards
  • Menu and Cost/ Profit awareness
  • Function planning ability
  • Must be able to perform duties of all positions within department
  • ProfitSword and Delphi a Plus!


Salary Requirements

This position offers an annual base salary range of $95,000 - $115,000 USD, based on experience and qualifications.

Work Location: In person

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