Director of Business Development - Job Description
JOB SUMMARY
Responsible for managing all aspects of organization marketing including managing the members of the marketing team, establishing, and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.
DUTIES & RESPONSIBILITIES
Directs all daily marketing operations including providing direct oversight of the establishment and implementation of marketing initiatives. Assists the Executive Director in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. Works with the Director of Clinical Services to establish marketing techniques for specialty Clinical Programs. Maintains working knowledge of all specialty programs and initiatives offered by agency. Employs marketing and promotional initiatives to achieve budgetary volume projections. Establishes and maintains positive working relationships with current and potential referral and payer sources. Recruits, selects, orients, and directly manages members of the marketing team. Builds and monitors community, customer, and payer and patient perceptions of Preceptor Home Health & Hospice as a high quality provider of services. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. Maintains comprehensive working knowledge of Preceptor Home Health & Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Preceptor Home Health & Hospice. Monitors and reports cost effectiveness of marketing efforts.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
Bachelor's degree in marketing, Business Administration, or related field preferred, but not required. At least three years of experience in health care marketing management, preferably in Preceptor Home Health & Hospice care operations. Demonstrated ability to supervise and direct professional and administrative personnel. Ability to market aggressively and deal tactfully with customers and the community. Knowledge of corporate business management. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
WORKING ENVIRONMENT
Blood & Bodily Fluids Disease TB (to require mask) Latex
PHYSICAL REQUIREMENTS
Please complete based on a normal day's work. Employees are asked to sign a statement indicating whether they can perform the essential functions of their position. Requests for accommodation will be considered on an individual basis.
Sedentary - Max 10lbs Light - Max 25lbs, Frequent 10lbs Medium - Max 50lbs, Frequent 25lbs, Occasional 10lbs Sitting - Occasional, 20-50% of day Standing - Occasional, 20-50% of day Left/right foot movement - Frequent, >50% of day Walking - Frequent, >50% of day Bending - Frequent, >50% of day Handing (holding, grasping, working with hands) - Frequent, >50% of day Repetitive movement of the hand (includes typing and ten-key use) - Frequent, >50% of day Senses needed to perform essential functions of the position: Hearing, talking, depth perception, color, vision, touch and smell. Maintain a stable posture and gait with hands free to perform anticipated or routine and emergent patient care. Physically and mentally able to work extended hours when necessary.
ACKNOWLEDGEMENT
I have read this job description and fully understand the requirements and notices set forth therein. I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company's established policies and procedures. I agree to request guidance from my Supervisor in the event that I am unsure of how to interpret any policy. I further understand that my employment is at-will and thereby understand that my employment may be terminated at-will either by the Company or myself, and that such termination can be made with or without notice.
This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the agency, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation, and licensure requirements (if applicable), and all policies and procedures.