Director of Business Development Responsibilities: • Directs all Business Development and Marketing activities in Assigned Region - Develops and Implements Programs focused on growth of hospice revenue, patient census, and partnering opportunities. o Develops and implements strategic sales plan under the RDBD o Contributes to developing overall marketing plan and budget and managing implementation o Develops and implements plans for vacancy coverage of sales territories o Works with internal stakeholders to develop business development activities that align with operational and clinical goals o Accompanies the Region's Operations Directors, Clinical Managers/Directors, and/or Business Development staff in customer calls, program/project implementations, and service recovery o Maximizes all opportunities in the process of closing a referral resulting in market share growth o Tracks and analyzes market and performance trends of the Business Development Teams to identify and proactively capitalize areas of opportunity and improve upon weaknesses o Maintain all sales and marketing guidelines, policies, and procedures o Foster internal relationships between Business Development, Clinical and Operational teams to enhance teamwork and generate referral relationships o Identifies and builds effective centers of influence, networking with hospitals, skilled nursing facilities, assisted living facilities, independent senior buildings, physicians, community organizations, and other professionals to maximize revenue o Creates and implements mechanisms for reporting sales strategy and progress to leadership team o Promotes relationship building, sales, and marketing efforts through public speaking engagements o Represents the organization in targeted local and state professional organizations, conferences, trade shows, and other activities o Fosters, develops and maintains positive and effective relationships with the media, community leaders, churches, and other potential referral sources, along with traditional referral sources o Identifies and facilitates implementation of marketing-related events for assigned Region, both internal and external, such as health fairs and other community events on a regular basis to foster positive community relations and to provide service to the geriatric community. • Oversees assigned Business Development teams, Provides support, training and technical assistance to Business Development Teams Hospice Care Consultants, toward the achievement of customer satisfaction, revenue growth, and long-term account goals, in line with company core mission and values. o Manages the training process for business development teams, including Hospice Care Consultants, Liaisons, Managers, and/or Directors o Directs and coaches Business Development team members throughout the assigned market to meet or exceed their sales goals, including their activity, conversion, admission and sales growth goals o Defines, establishes and promotes performance expectations for direct reports to understand and demonstrate excellence through high quality and consistent performance o Creates training programs and teaches a repeatable, successful sales process to all Business Development Teams, through needs-based selling techniques to include creative lead follow-up, advancement of sales, and handling objections. o Directs and oversees the regional and local teams to consistently use the customer relationship and marketing information system (CRM) to document, develop and maximize use of the database o Lead accountability of Business Development Teams by providing tools and following through on expected results and maintaining all policies, procedures and protocols o Continually analyzes accounts and markets to determine changing sales potential, ensuring Business Development Teams are adapting to meet the needs of these changes o Creates positive culture of growth and development on sales team for the purposes of retention • Provides overall support to operations as it pertains to Business Development, Region goals and overall company goals. o Contributes to the development of annual sales plan forecasting and overall business plans of assigned region with the RDBD and RDCO for the Region. o Understands and conveys clearly the services and programs that Moments Hospice offers and consultatively engages and makes recommendations to prospects and customers o Identifies areas where cross functional team members can partner to enhance the overall business development process through solution-based approach o Provides support and training on customer service in alignment with Moments values o Participates in each branch's strategic planning, for the purpose of aligning sales and marketing with overall branch goals o Ensures referral to admission process is being followed and implemented by all teams o Maintains all Moments Hospice Policies and Protocols All other duties as assigned. Benefits: • Competitive salary • Company car with fuel and insurance covered • Comprehensive health, dental, and vision insurance • Flexible scheduling options • Generous PTO accruing immediately, plus additional sick leave • 401(k) with company matching $100,000 - $140,000 a year Apply Now: We make it easy for you to apply and join our team. Experience a career that not only meets your professional goals but also provides a supportive community committed to your success.