Director of Assessment & Referral

UHS • $80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Psychology, Sociology, or a related field required.
  • License as a counselor, therapist, or registered nurse preferred.
  • Current CPR and Handle with Care (HWC) certifications, or must obtain within three weeks of hire.
  • Supervisory experience preferred.
  • Strong knowledge of admitting and insurance verification processes.

Responsibilities

  • Direct and coordinate the referral and admissions process for the hospital.
  • Assess incoming patient inquiries and determine appropriate referrals.
  • Supervise the Assessment and Referral department and ensure high-quality customer service.
  • Ensure compliance with Joint Commission standards and other regulatory requirements.
  • Participate in business development activities as needed.

Benefits

  • Challenging and rewarding work environment.
  • Competitive compensation and generous paid time off.
  • Excellent medical, dental, vision, and prescription drug plans.
  • 401(K) with company match.
  • Career development opportunities within the facility and UHS's 300+ subsidiaries.
  • Educational tuition reimbursement.
Full Job Description
Responsibilities

The Director of Assessment and Referral directs, implements, and coordinates the referral and admissions process, assuring smooth and orderly admissions into the hospital. Receives incoming inquiry calls, assesses patients for admission, and makes appropriate referrals. Supervises and provides direction to the Assessment and Referral department while working with other members of the leadership team to ensure outstanding customer service and quality care. The Director ensures compliance for quality patient care and compliance with Joint Commission standards, CMS, state health department and all other regulatory standards. The director also participates in business development activities as needed.

Benefits for Director of Assessment and Referral include:
• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match
• Career development opportunities with the facility and UHS and its 300+ Subsidiaries!
• Educational Tuition Reimbursement

Qualifications

Licenses or Certifications:
  • License counselor, therapist or registered nurse preferred.
  • Current CPR and Handle with Care (HWC) certifications, or must obtain within three (3) weeks of date of hire.

Total education, vocational training and experience:
  • Master's Degree in Psychology, Sociology, or a related field required.
  • Licensed Registered Nurse preferred.
  • Supervisory experience preferred.

Skills and Abilities:
  • Ability to assess the physical, emotion, and psychological needs of patients.
  • Ability to determine suitability of admission to the hospital based on clinical and financial criteria.
  • Ability to prioritize and assign tasks and hold staff responsible for their completion.
  • Ability to utilize computer generated reports to analyze data and make decisions.
  • Ability to make independent and responsible decisions.
  • Good knowledge of admitting and insurance verification.
  • Must have ability to work in a fast paced environment with frequent interruptions.
  • Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff.
  • Knowledge of telephone etiquette is required.
  • Must be able to interact with patients, physicians, families and hospital personnel in a professional and courteous manner.
  • Work is of medium demand, requiring heavy telephone and personal contact with patients, employees, referral sources, community agencies, and insurance companies.


  • About UHS

    UHS Careers

    Joining UHS presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to making a difference. UHS, known for its commitment to innovation and leadership in the healthcare sector, offers a variety of job opportunities that cater to a diverse range of skills and experiences.

    Explore Job Opportunities

    UHS is actively hiring and offers a wide array of positions, from clinical roles to administrative support. Each position at UHS is designed to challenge team members while providing meaningful service to the community. Explore the current job openings and find a career path that suits professional aspirations and skills.

    Internship Programs

    UHS provides robust internship programs that offer hands-on experience in the healthcare industry. Internships are a cornerstone of professional development, giving participants a chance to deepen practical skills in a real-world setting. These programs are tailored to foster growth and prepare interns for a full-time position within the company.

    Professional Growth and Development

    UHS believes in nurturing the career growth of its team members through comprehensive professional development programs. These include leadership training, diversity training, and continuous education in the latest healthcare practices, ensuring that every team member has the opportunity to advance their career.

    Benefits and Culture

    Employment at UHS comes with competitive benefits designed to support the health, well-being, and financial security of each team member and their families. The company culture at UHS is built on a foundation of respect and inclusion, where diversity is celebrated and every voice is heard.

    Networking and Innovation

    UHS encourages a culture of innovation where team members are motivated to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping team members to connect, share insights, and collaborate on projects.

    Applying for a Position

    To apply for a position at UHS, candidates should prepare their resume to highlight relevant experience and skills. The interview process at UHS is thorough, aiming to assess not only the professional qualifications but also the alignment with the company’s values and culture. Interested candidates can visit the UHS Careers page to submit an application and learn more about the hiring process.

    Stay Connected with UHS Careers

    Keep up to date with the latest from UHS Jobs and Careers through the company’s dedicated careers blog. Subscribe to receive updates on new job opportunities, employment tips, and insights into the healthcare industry directly from the professionals at UHS.

    Join UHS

    Discover the rewarding career opportunities at UHS. Search for open positions that match individual skills and interests. UHS looks for passionate, curious, and solution-driven team players ready to make a significant impact in the healthcare sector.

    SEARCH UHS JOBS

    READ CAREERS BLOG

    Job Alert Emails

    Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UHS.
    Learn more about UHS

    Similar Jobs

    More Jobs at UHS

    More Healthcare Jobs

    Find similar Director of Assessment & Referral jobs: