If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.Please log into myWORKDAY to search for positions and apply.Director of Ambulatory Staff Onboarding, Learning and Support RN
101 Truman Medical Center
Job LocationUniversity Health Truman Medical Center
Kansas City, Missouri
DepartmentMedicine Clinical Support UHTMC
Position TypeFull time
Work Schedule8:00AM - 4:30PM
Hours Per Week40
What You'll Do:Lead Ambulatory Onboarding Excellence- Direct the development, implementation, and continuous improvement of comprehensive onboarding programs for ambulatory staff.
- Ensure new team members are successfully integrated into organizational culture, workflows, and patient care standards.
- Collaborate with Human Resources and operational leaders to customize onboarding experiences based on role-specific needs.
- Ensure compliance with organizational policies, regulatory requirements, and accreditation standards.
Drive Learning and Professional Development- Develop and execute learning strategies that support workforce growth and organizational objectives.
- Assess educational needs, identify performance gaps, and implement targeted development solutions.
- Oversee training initiatives related to clinical competencies, customer service, compliance, technology, and operational excellence.
- Foster a culture of lifelong learning through workshops, educational programs, and innovative learning opportunities.
- Support the development of educational resources for nursing and non-nursing staff.
- Lead efforts to integrate behavioral health strategies into ambulatory care environments.
Enhance Staff Support and Engagement- Serve as a trusted resource for staff development and professional growth.
- Partner with leaders to identify and address learning, engagement, and support needs.
- Promote a culture of open communication, feedback, and continuous improvement.
- Support behavioral health clinic operations and clinical staff oversight initiatives.
Collaborate Across the Organization- Build strong partnerships with operational leaders, physicians, nursing leadership, Human Resources, Information Technology, and other stakeholders.
- Lead cross-functional initiatives designed to improve onboarding, workforce readiness, and staff development.
- Coordinate with external partners to provide specialized education and development opportunities when appropriate.
Measure Success and Drive Improvement- Monitor onboarding and training outcomes through data, performance metrics, assessments, and feedback.
- Provide leadership with actionable insights and recommendations that support workforce excellence.
- Continuously evaluate and enhance programs to maximize effectiveness and employee success.
What You'll Bring:We're looking for a collaborative and forward-thinking leader who is passionate about developing people and creating exceptional employee experiences.Successful candidates will demonstrate:- Strategic leadership and organizational development expertise.
- Strong project management and change management capabilities.
- A commitment to employee engagement, coaching, and team development.
- Excellent communication and relationship-building skills.
- The ability to influence and collaborate across multiple disciplines and levels of leadership.
- Knowledge of healthcare regulations, compliance requirements, and accreditation standards.
- A passion for advancing patient-centered care through workforce excellence.
Required Qualifications- Master's degree in Nursing, Healthcare Administration, or a related field.
- Bachelor's degree or graduate degree in Nursing.
- Current Missouri Registered Nurse (RN) license.
- Minimum of five years of experience in staff development, training, onboarding, or workforce development within a healthcare setting.
- Minimum of two years of leadership experience.
- Minimum of five years of ambulatory care or physician practice experience.
- Experience developing and implementing learning and development strategies.
- Knowledge of learning management systems (LMS) and related educational technologies.
