Director of Admissions Acute

Rolling Hills Hospital

$85K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Human Services Field or RN nursing license required.
  • Three plus years' experience in healthcare-related admissions preferred.
  • Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.
  • State licensure may be required for this position.
  • Certification in CPR and de-escalation/restraint required (training available upon hire).

Responsibilities

  • Lead and develop the Admissions Department team to enhance integrated departmental functionality.
  • Implement strategic business development and marketing initiatives related to admissions.
  • Address quality management issues in crisis triage, evaluation, intake, and admissions processes.
  • Assign and distribute evaluations, intakes, or admissions based on demand and hospital capacity.
  • Conduct quality improvement programs for all admissions services and manage follow-up communications.
  • Develop program policies and procedures for effective service delivery.
  • Perform hiring and training for Admissions Department personnel and related staff.
  • Serve as a clinical liaison to referral sources and work on optimizing departmental efficiency.

Benefits

  • Comprehensive training offered upon hire for CPR and de-escalation/restraint certification.
  • Opportunities for continuing education and professional development within the department.
  • Collaboration with clinical and hospital leadership for service excellence.
  • Support in implementing revenue-generating strategies for hospital admissions.
Full Job Description
Overview

West Pines Behavioral Health is a 162-bed behavioral health hospital in Westminster, Colorado, serving individuals across the lifespan with specialized mental health treatment programs. The facility provides inpatient psychiatric services and is part of Acadia Healthcare's network of behavioral health hospitals, offering comprehensive care for patients with acute behavioral health needs. As Director of Admissions, you will lead intake, assessment, and referral operations while partnering with clinical and hospital leadership to ensure exceptional patient access and service excellence.

PURPOSE STATEMENT:

Direct the facility admissions activities by driving the admissions process, developing, implementing, and maintaining revenue-generating strategies.

Responsibilities

ESSENTIAL FUNCTIONS:
  • Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
  • Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
  • Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
  • Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
  • Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
  • Perform follow-up communication functions and generate recommendations for organization leadership.
  • Develop and implement program policies and procedures that guide the provision of services.
  • Responsible for the hiring decisions for Admissions Department personnel, providing orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
  • Serve as a clinical liaison with referral sources.
  • Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
  • Ensure that the department is up to date on and compliant with new laws and regulations.
  • Recruit, train, and supervise staff.
  • Manage the finances of the department, and prepare and monitor budgets and spending to ensure the department operates within allocated funds.
  • Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.

OTHER FUNCTIONS:
  • Perform other functions and tasks as assigned.


Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • Master's Degree in Human Services Field or RN nursing license required.
  • Three plus years' experience in healthcare-related admissions preferred.
  • Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • May require licensure by the state for this position.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.


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