Director, National Personal Lines - Digital Sales

Westland Insurance Group

$105K — $131K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in insurance or related industry
  • Proven track record of leading multi-regional or national sales teams
  • Extensive experience in technology-driven sales transformation
  • Strong background in optimizing and scaling sales workflows
  • Ability to collaborate with cross-functional leaders
  • Level 2 General Insurance License (or equivalent)
  • Industry designation preferred (CAIB, CIP, CRM, FCIP)

Responsibilities

  • Lead and develop personal lines digital sales teams nationwide
  • Oversee the national digital sales strategy and performance
  • Ensure effective execution of sales processes and compliance
  • Establish high-performance expectations through coaching and management
  • Partner with marketing and underwriting on corporate initiatives
  • Monitor sales performance and market trends for improvement
  • Develop a robust professional network to support growth

Benefits

  • Open and flexible workplace environment
  • Opportunities for personal and professional growth
  • Autonomy to drive personal success
  • Inclusive company culture with diverse backgrounds
  • Comprehensive total rewards program for health and wellness
  • Flexible paid Values Days to celebrate important personal days
  • Paid Volunteer Days to support community causes
Full Job Description
We're searching for a Director, National Personal Lines - Digital Sales. Are you searching for new possibilities?

The Director is responsible for leading and overseeing Westland's Personal Lines Digital Sales teams across Canada. This role will lead regional sales leaders, drive digital channel performance, and execute growth strategies that support national business objectives.

This role drives national digital sales strategy, operational excellence, channel effectiveness, and business growth, ensuring consistent performance and an exceptional client experience across all regions.

Expected Compensation: The expected hiring range for this role is $105,000 to $131,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role and internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Reason for Vacancy: This is a new opportunity within our team.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

The Director is responsible for overseeing the national Digital Sales team's performance and business development activities, ensuring sales leaders and teams consistently execute established processes and achieve business objectives. This role is accountable for team member engagement, development, performance, and recruitment.

Interested in learning more?

Why you'll love Westland:
  • An open, flexible and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to drive your own success
  • Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
  • A total rewards program that takes care of your financial, physical, and mental health
  • Flexible paid Values Days to celebrate days important to you
  • Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we'll love You:
  • 5+ years of leadership experience, including proven success leading multi-regional or national sales teams within insurance or a related industry
  • Extensive experience leading technology-enabled sales transformation and digital growth initiatives
  • Proven ability to build and leverage strategic partnerships and professional networks to drive business growth
  • Demonstrated expertise in designing, optimizing, and scaling sales workflows and operational processes
  • Established track record of leading leaders, driving business results, and executing organizational objectives
  • High level of personal and professional integrity with exceptional communication and interpersonal skills
  • Demonstrated ability to collaborate effectively with cross-functional business leaders
  • Ability to lead through complex and ambiguous business challenges
  • Level 2 General Insurance License (or equivalent)
  • Industry designation preferred (CAIB, CIP, CRM, FCIP)
  • Willingness to travel nationally as required

Once here, you'll:
  • Lead and develop Personal Lines Digital Sales teams nationwide, providing direction through regional leadership and driving consistent business results
  • Oversee digital sales strategy, channel performance, and business development initiatives across Canada
  • Ensure effective execution of sales processes while maintaining governance, compliance, and alignment with organizational standards
  • Establish high-performance expectations and a culture of accountability through coaching, development, and performance management
  • Partner with Marketing, Underwriting, and other business leaders to execute strategic corporate initiatives
  • Monitor and report on national sales performance, key metrics, and market trends, leveraging data-driven insights to drive continuous improvement
  • Develop and maintain a robust professional network that supports growth, market expansion, and strategic partnerships
  • Support regional leaders in resolving complex business and operational challenges
  • Identify and develop high-potential talent to strengthen leadership succession and organizational capability
  • Represent the organization through industry associations, partnerships, and events while maintaining strong industry expertise
  • Travel nationally as required to support teams, strengthen alignment, and advance digital sales priorities

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These tools aren't used to make any hiring decisions throughout our recruitment process.

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