National Account Director (General)

The National Accounts Manager is a leader in our Non-Commercial Foodservice Segment. The National Accounts Manager is responsible for managing the relationships of assigned national Non-Commercial Foodservice accounts such as Aramark and working across our matrix field sales organization to grow their assigned accounts by adding new individual locations. The National Accounts Manager develops & deploys strategies for the portfolio including growth, pricing and contractual approaches, with the support of other cross-functional teams as needed, to achieve growth and retention goals for the assigned portfolio. This is an individual contributor position; the National Accounts Manager is not responsible for managing a sales team.

100% Remote with travel, live anywhere in the Country.

Primary Job Accountabilities

• Develop a national strategic account plan (SAP) in support of executing the objectives
• Use our CRM as the roadmap to sell new customers, achieve growth & retention objectives, provide business updates, and identify customer needs where Smart Care can provide additional value
• Develop strong advocates and relationships across decision-makers and influencers for assigned accounts within portfolio
• Develop and deliver effective sales and business review presentations to key decision makers including senior executives and large groups
• Work independently and in collaboration within the Sales and Marketing teams, especially the field sales team, to execute selling strategies to grow and retain our business within the assigned portfolio
• Consistently achieve monthly, quarterly, and annual goals for growth and retention to support company's overall growth goals
• Proficient daily use of CRM to track contacts, activities and sales pipeline
• Conduct research, create sales presentations, develop business cases and execute contracts (new prospects and renewals)
• Ensure smooth roll-out for new customer acquisitions

Education, Requirements & Competencies

• Bachelor's degree preferred and/or 5+ years of outside sales experience
• Recent outside sales experience growing and managing a national and/or regional accounts that required thoughtful strategic planning in order to meet and exceed goals. Experience in selling to grocery and convenience stores is a plus
• Successful track record of consistently meeting and exceeding monthly, quarterly, and annual growth and retention goals
• Excellent organizational planning, communication, and time management skills
• Strong business and financial acumen
• Strong relationship development and problem-solving skills with a solution based, team-oriented mindset
• Proven ability to adapt to change, be open to performance feedback, and work successfully independently and in a team environment
• Ability to travel nationally, with regular overnight travel up to 75% required.
• High level of proficiency in Microsoft Office applications and other Smart Care reporting systems

Smart Care is the trusted service leader in the commercial food, refrigeration and HVAC equipment industry. Nationwide thousands of restaurants, grocery stores, hospitals and schools rely on Smart Care to provide preventative maintenance, service, repair and installation of commercial refrigeration, cooking and ware washing equipment.

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.